Forum Discussion

MrMcKrinkledink's avatar
1 year ago

Game keeps crashing on PC

Battlefield 1 keeps crashing, error message says it's because of my graphics card drivers but they are up to date. Any help is appreciated.

2 Replies

  • Hello @MrMcKrinkledink,

    Here are some steps you can try to resolve the problem:

    1. Clean Install Graphics Drivers:

      • Use a tool like Display Driver Uninstaller (DDU) to completely remove your current graphics drivers.
      • After uninstalling, download the latest drivers from the NVIDIA or AMD website and install them.
    2. Lower Graphics Settings: Try lowering the in-game graphics settings to see if that stabilizes the game.

    3. Disable Overclocking: If your GPU is overclocked, try reverting it to its default settings.

    4. Check for Background Applications: Close any unnecessary background applications that may be interfering with the game, especially screen recorders, overlays (like Discord), or other resource-heavy software.

    5. Run the Game in Compatibility Mode: Right-click the game executable, select Properties > Compatibility, and try running it in compatibility mode for an earlier version of Windows.

    6. Verify Game Files: If you're using a platform like Origin or Steam, use the option to verify the integrity of the game files.

    7. Update Windows: Ensure your operating system is fully updated, as missing updates can cause compatibility issues.

    8. Adjust GPU Settings: In the NVIDIA Control Panel or AMD Radeon Settings, make sure the game is set to use your dedicated GPU and check other performance settings.

    9. Check for Thermal Issues: Monitor your GPU temperatures to ensure it’s not overheating, which could cause crashes.

    10. Reinstall the Game: If all else fails, a clean reinstallation of the game might resolve persistent issues.

    Best regards,

    danisoff

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago
    Hi @MrMcKrinkledink,

    I'm just checking if you managed to get this sorted with the steps suggested in the previous post. Let us know if you still need any help!