Hi,
Been trying to figure this problem out this whole evening. I get this error message when trying to install through origin....."error a redistributable package (directx) was not installed successfully. setup cannot continue. (false)".
I have skimmed through loads of threads and forums with no luck.
This was my last installer log....
Install Date: 11/01/2013
00:12:04 Started logging
****************************************
00:12:04 Install Location: D:\Origin Games\Battlefield 4\
00:12:04 Install Locale: en_US
00:12:04 Initialized installation config.
00:12:04 CommandLine: install -locale en_US -installPath "D:\Origin Games\Battlefield 4\" -autologging -startmenuIcon=1 -desktopIcon=1
00:12:04 EAInstaller version: 3.06.04.00
00:12:04 Original System Version (6.1.7601)
00:12:04 Launching System Version (6.1)
00:12:04 Touchup not running under compatibility mode
00:12:04 OS: Microsoft Windows 7 Ultimate Edition
00:12:04 Data reader initialized.
00:12:04 Data reader config: LOCALE = en_US
00:12:04 Data reader config: INSTALL_LOCATION = D:\Origin Games\Battlefield 4\
00:12:04 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = D:\Origin Games\Battlefield 4
00:12:04 Data reader config: CREATE_DESKTOP_ICON = 1
00:12:04 Data reader config: CREATE_STARTMENU_ICON = 1
00:12:04 Data reader config: 32BIT = 0
00:12:04 Data reader config: 64BIT = 1
00:12:04 Processing EAIN file 'D:\ORIGIN~1\BATTLE~2\__INST~1\Touchup.dat'.
00:12:04 Installation registry missing. Game not yet installed.
00:12:04 (Config)Studio: EA Games
00:12:04 (Config)Game Name: Battlefield 4
00:12:04 (Config)Display Game Name: Battlefield 4™
00:12:04 (Config)Updating ForceUninstallAllFiles to: 0
00:12:04 (Config)Updating ForceUninstallAllFiles to: 1
00:12:04 EAI data version: 3.06.04.00
00:12:04 Start redistributables install phase
00:12:06 Started DirectX Install Phase
00:12:06 Launching process:
Command: "D:\ORIGIN~1\BATTLE~2\__INST~1\directx\redist\dxsetup.exe" /silent
Working directory: D:\ORIGIN~1\BATTLE~2\__INST~1\directx\redist\
00:12:06 ERROR: Unable to launch process! (Error code: 216)
00:12:06 ERROR: The executable appears to be missing!
00:12:06 Error installing DirectX runtime. Please check DirectX install log file typically in C:\Windows\Logs\DirectX.log.
00:12:09 Installer finished with exit code: 1
00:12:09 Shutting down data reader.
Would be very appreciative of any help sent y way.
Thanks in advance,
Joe