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Anonymous's avatar
Anonymous
12 years ago
Solved

Game won't start - Windows 7 64x - Stuck on joining

Hi, here are my specs:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8140MB RAM
Page File: 2857MB used, 13422MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6818)

MY PROBLEM:

Before buying BF4 my computer was fine. When I bought the game 1 week ago I had lots of problems. Flash plugins unresponsive, crashing, game wont start, youtube videos won't work etc etc. After a couple of days I did something ( Don't know what exactly ) and the game was finaly working. Today without any change to my computer, my problems are back:

- Can't join any servers
- Can't play singleplayer or multiplayer
- Youtube videos are not playing
- Browser flash plugin crashes
- Skype crashes and won't connect
- Not a single game work ( black screen or just won't launch )

I did EVERYTHING I found on the internet before posting this:

- Desinstall / reinstall / update of: Origin / Directx / .net framework / Punkbuster / Firefox / Chrome
- I tried every compatibility mode
- Disable firewall and antivirus
- Checked the Always allow for the battlelog plugin
- Tried to update graphic card but was already up to date
- Repair game file

And probably other things.. I'm suffering I need help people. Thank you in advance !

  • lol mm I say look at what other programs you have on when in BF4 turn one off test BF4 as all this could be fro a program :/

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

6 Replies

  • Hi lol mmm ok lets just rule this out first

    Test your windows for errors
    This works in all windows O/S vista Win7, Win8 and Win8.1 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.

    ...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]

    For win7 go to start left click in search type cmd and right click cmd pick run as admin

    For win 8.1 right click start bottom left of screen and pick command prompt admin

    1 - Open administrator command prompt and close web pages and programs like origin.

    2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD

    3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/

    4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...

    5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow

    6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.

    If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything and it will also fix errors in the registry :]

    dism.exe /online /cleanup-image /restorehealth ------- ONLY works for windows 8 and 8.1

    7 - When its done reboot

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hi Zorlacc, thank you for your feedback I appreciate it!

    I did exactly like you told me. I ran in administrator the CMD and then ran the sfc /scannow. Had no errors, booted, did it again and still nothing.

    My computer was good before I bought BF4. All my games we're working and I had no issues. I don't know if it's related to origin... Sometime Origin crashes too.

    Any other options for me?

  • Yes  try this...

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Fraps is known to make issues as well.


    If all this fails to fix it then try this...

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.

    1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • Anonymous's avatar
    Anonymous
    12 years ago

    I did everything in that order my friend and a reboot after all and still nothing... Same as before. If you have any other ideas haha..

  • lol mm I say look at what other programs you have on when in BF4 turn one off test BF4 as all this could be fro a program :/

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Thanks for the help Zorlacc I'll do my best, I'm no expert haha, I'll try to see if I can find something. I guess if I can't make it work, with my 4 hours of play I'll be able to get my money back... It feels like BF4 is on beta or something... I don't know.. Thanks for the help anyway!

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