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gothicswampy27's avatar
11 years ago

having to hard reset xbox one

I have Bf hardline and the issue I have is after I stop playing the game and then go to restart the game it won't connect to the multi-player/match screen it just hangs saying it's loading but never does I have tried quiting the game and reloading and it still doesn't resolve it the only thing I can do is to hard reset the xbox after doing this it works first time. But as soon as i leave the game and watch TV and then come back to it I have to hard reset again

1 Reply

  • Try these two things on your Xbox One:

    Clear your Persistent Storage: Go to Settings> Disc and Blu-ray> Persistent Storage> Clear it out twice.

    Clear your Alternate Mac Address: Go to Settings> Network Settings> Advanced Settings> Alternate Mac Address> Clear that out> then reboot the console.

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