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Anonymous's avatar
Anonymous
8 years ago

High Ping only in BF1

Help please!! Since I bought BF1 till 2 days ago, my latency was around 85 and 95 but after yesterday's update of bf1 my latency always over 300 I don't know why, my connection speed"download" on a PS...
battlefield 1
iluminatethesky's avatar
iluminatethesky
Legend
8 years ago
Hello @Ahmed_Gaaber,

Sorry to hear about these issues you're experiencing.

Have you been able to solve this issue?

Please keep us posted.

Thanks 🙂
Anonymous's avatar
Anonymous
8 years ago

im trying to solve it the whole day but i couldnt. i tried all the basic troubleshooting steps and got nothing new , the problem still ,  it tried to play fifa 17 online , Uncharted 4 online and plants vs zombies,  all are good without any problems , so why bf1 only   ... this is wierd ☹️ 

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    8 years ago
    Hey @Ahmed_Gaaber,

    Sorry to hear you're still experiencing issues.

    Have you also tried power cycling your Router (unplugging everything for a few minutes) and plugging everything back in?

    Also, have you opened the suggested Ports for Battlefield 1 on your Router?

    If you still need assistance, you may contact a Tech Support Specialist via Live Chat here:

    https://help.ea.com/en/contact-us/

    They may be able to better assist you.

    Again, I apologize for any frustration this has caused.

    Hope you're having a good day.

    Please keep us posted.

    Thanks 🙂
    • Anonymous's avatar
      Anonymous
      8 years ago

      yeah i tried to unplug everything and connect it again , i also contact them at https://help.ea.com/en/contact-us/ ,  and they gave me the link of this forums saying that i will find a solution here so i came to the forums hoping my problem to get solved .....  6 months using BF1 without any latency problem and suddenly my latency blew up to 300 and 400  although im using the same internet setup as before , this is weird !!   maybe something changed in the servers after yesterday's update cuz my problems starts after that update

      • iluminatethesky's avatar
        iluminatethesky
        Legend
        8 years ago
        @Ahmed_Gaaber,

        I'm very sorry to hear about this.

        Have you tried changing your DNS settings as well?

        This has seemed to help some people with this issue.

        Keep us posted.

        Thanks 🙂

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