Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

how I get the Premium ???

I transfer my player to Xbox one and how I get the Premium?? (I have Premium in Xbox 360) but when i go to the store in Xbox One and i go to the BF4 and after that to Premium they say i can get the Premium for free but the problem is they say i need some CREDIT CARD (in Xbox 360 i'm not using cards)  here is the photo                          https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-xpf1/v/t34.0-12/10799611_819377868101319_14450207_n.jpg?oh=e694c82cf751c60967fb139868a6c754&oe=54804018&__gda__=1417683269_602c8870d54056184c92be73265697e4

2 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    If your Premium entitlement was not properly transfered with the next generation transfer offer you have to get in contact with one of our Game Advisor for further assistance: http://help.ea.com/en/contact-us/new/?product=battlefield-4

    Please keep in mind that you can only perform the transfer once, if you bought Premium for the Xbox360 after performing the transfer, the service won't carry over.

    Cheers

    Basti

  • In order to use premium on the Xbone after transfer go into the BF4 in game store to the premium section, repurchase Premium for zero dollars, quit BF4, all premium to download and install, then restart BF4 so the game initialized with your premium file present on the console's HDD.

    After BF4 is started go back to the BF4 in game store to the premium section and download all of the expansions present. Quite BF4 and then go to games and apps and after the expansions are downloaded install them. After all expansions are installed start BF4, go to multiplayer, then server browser and set up your server browser filter with all of the games and game modes that you wish to play from the expansion packs.

    Regarding Xbone asking for a credit card for that transaction, you might want to ask Xbox Live customer service about that since free content should not require a credit card to be active on your account.  You contact Xbox Live Customer support here:  support.xbox.com/contact-us 

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,636 PostsLatest Activity: 58 minutes ago