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Anonymous's avatar
Anonymous
12 years ago
Solved

How to get your refund. (I got my money back)

I requested a refund for BF4 on 11-03-13. Which is 11 days ago. I got an email telling me it was excepted, but have not seen the money yet. Is there a way I can cancel the refund and keep the game. I...
battlefield 4
  • Carbonic's avatar
    Carbonic
    12 years ago

    You should contact an EA Advisor by going to https://help.ea.com/contact-us
    You will have to write some keywords about your problem, then fill out product, category and platform, press “Find Solutions” and then “I Still Need Help”. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: “United States” or something else in the language selector in the bottom of the page for a better result.

Anonymous's avatar
Anonymous
12 years ago

no sorry you can not cancel a refund you must order it again and about the money well call your bank they shod have the information about this if not only thing you can do is call Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press i still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

if this helps pleas give XP to my account thanks 

mark it as solution if it solves your problem so others whit same problem will know what to do when they come here 

EDIT i did not see you posted dont get me wrong again ea guys 

  • Anonymous's avatar
    Anonymous
    12 years ago
    Chaps: Minutes
    FAST: ~1 hour
    BACS: ~3 days

    11 days? Hasn't been sent. Little point contacting his bank.

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