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Anonymous's avatar
Anonymous
13 years ago
Solved

How to upgrade a purchase?

I have pre-order the Battlefield 4 long time ago. At the time, there is only one version available which is the normal digital one. Now, the new Deluxe Edition offers more with only 10 bucks more, I want to switch to the new one buy do not know how to do so.

If it is necessary, I will cancel the order and redo it again, but I hope there is a easier way so that I can just upgrade my order and added the fund differences.

Anyone have any idea how to do it?

Thanks

  • Anonymous's avatar
    Anonymous
    13 years ago

    Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do.  In order to solve your problem you will need to speak with at game advisor at EA Customer support:  https://help.ea.com/contact-us

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

1 Reply

  • Anonymous's avatar
    Anonymous
    13 years ago

    Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do.  In order to solve your problem you will need to speak with at game advisor at EA Customer support:  https://help.ea.com/contact-us

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

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