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Anonymous's avatar
Anonymous
Not applicable
8 years ago

I cant log on to my battlefield4 stats on the app

I can not and never have been able to see my battlefield 4 stats on the battlefield app
battlefield 4
EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Hello @Hughes-r-27 

I am really sorry for those issues with the game. What platform are you on? Have you checked your app`s settings for it to show your stats for the corresponding platform? Keep us posted.

Cheers,

Archi 

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Hi I'm on ps4 but it's the app is the problem I don't have a different account I can view bf1 fine , but it comes up with this
  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Thank you @Hughes-r-27 for this screenshot. Have you tried to reinstall the app on your phone? Can you view your stats on PC? 

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      I have reinstalled the app and I have tried on pc, but no matter what I do I still can't see them , there are other people on the battlefield facebook page who have experienced the ssme.

      • EA_Archi's avatar
        EA_Archi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        8 years ago

        Hello @Hughes-r-27 

        You are playing both Battlefield 1 and 4 on the same console with the same account? You might need to get in touche with EA Advisers directly on this, since we  can`t manage individual players accounts on our forum. Keep us posted.

        Cheers,

        Archi 

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