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Anonymous's avatar
Anonymous
12 years ago
Approved

I have bought battlefield premium on ps4 but closed down the account

I bought premium on my ps4 but someone hacked my psn so I closed it down I still have the profile tho. So I created a new psn on a new profile and signed in to my origin but then I realised that I had none of the dlc and I had to pay for them so I realised that premium wasnt working. Can anyone help me find out a way yo get my premium back?
battlefield 4

1 Reply

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago
    DLC is account bound on PSN so you must re-activate your account in order to access it. There is nothing that we here on the AHQ or even at EA can do to help you with this issue since it's a Playstation Network entitlement issue. I recommend speaking with Playstation customer service to see if they can reactivate your PSN account that has your DLC on it or if they can merge your old and new PSN accounts (Don't know if that is possible but it might be worth asking). You can contact Playstation customer support here:

    Sony Computer Entertainment America LLC
    Support Site: www.us.playstation.com/Support
    http://us.playstation.com/corporate/Contactus
    Consumer Services Technical Support: 1-800-345-7669
    PlayStation®Network Accounts and Billing Support: 1-877-971-7669

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