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wg466i853c45's avatar
wg466i853c45
Rising Newcomer
9 months ago

I purchased Battlefield 1 from Steam but I can't open the game.

When I want to connect my Steam account to the EA platform, it says that my Steam account is connected to another EA account. However, I cannot access this censored email address. I want to play the ...
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hey there, 

I'm sorry to hear you're unable to play your game. Please note that we're unable to make account changes for you here at the EA Forums. As you don't have access to the email registered on the account, you will need to contact EA Help Support for further assistance: How to get help with your EA Account

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