Forum Discussion

Rising Newcomer

9 months ago

I purchased Battlefield 1 from Steam but I can't open the game.

When I want to connect my Steam account to the EA platform, it says that my Steam account is connected to another EA account. However, I cannot access this censored email address. I want to play the ...

wg466i853c45

Rising Newcomer

9 months ago

I don't know how to send support to ea platform

EA_cuervo

Community Manager

9 months ago

Thanks OskooI_007!

wg466i853c45 I will leave instructions below on how to contact chat support, let us know if you have any further questions.

How to chat with EA Help

Log in to your EA Account.

Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.

Select Chat with us or Start chat.

Fill in the contact form with your:

first name

last name

e-mail

platform

subject (a short description of your issue)

attachments (e.g. screenshots, documents, links).

Select Send.

A chat window will open when you’re transferred to an advisor.

After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.