i want fix this problem

We are unable to assist you with account level functions here on the EA Answer HQ.  You will have to speak with a game advisor and answer that security questions that you set up when you created your Origin account in order to establish that you own the Origin account in question.

You can reach a game advisor here:  https://help.ea.com/contact-us click on the orange button on the right to start a new case, follow the instructions and when you are presented with a contact method I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.