i want my money back pronto

It is ridiculous!  I have the same problem with joining a game.  It either says it can't find a server when I try to join or it simply says nothing at all!  Also I try the server browser feature and it provides a list of hundreds of games being played but every single one of them says there is 1/64 or 1/30 or some bull crap!  My NAT type is open and I am hard wired to my internet so its not my connection or wireless internet.  I know the people that made this game are probably well off in the wallet and don't mind spending seventy bucks on a crap game but most of us can't afford to buy something that doesn't work.  Nobody buys battlefield four to play the campaign.  i have had others and have never played the campaign, we buy it for the multiplayer.  You say its the best shooter and war game ever on your website but so far goldeneye 007 on my Nintendo 64 kicks its you know what!!!!!!!!!!!!! I would like my money back as well!!!!!!!!!!!!

P.S. On a side note I bought Tiger Woods 2014 on my 360 and that game is so freakin glitchy as well!