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Anonymous's avatar
Anonymous
11 years ago

In-game battlefield hardline account isn't matching the online EA Sports account

I just downloaded the Premium edition of BFH. I got all these avatars and whatever and wanted to check stuff out online but the battelog I created for the game when I first started doesn't match the EA Sports account that matches my e-mail address. What should I do? I can't access any of the online features of the Premium or whatever. All I can do is send my page a friend request. PSN - BiggCollin1027. The battelog name I created when I got the game is MastaBlasta1027. That's the one I need access to. The battelog name I have access to and is synced with my email account is BiggCollin1027. Please help!

2 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    The Persona/Screen name/Soldier you can see on Battlelog may be the Origin ID instead of PSN ID/Gamertag. (You need an Origin ID linked to your PSN ID/Gamertag). Just click on "MastaBlasta1027" on Battlelog and you can see your PSN ID/Gamertag as well. Now click on your  PSN ID/Gamertag and your preferred soldier will be active.

    -Once your preferred soldier is activate your stats will be appearing there.

    Cheers!!

    [If not, it means you're using an incorrect email address. Remember, your Origin account email and Gamertag/PSN ID email addresses may be different]

  • ragnarok013's avatar
    ragnarok013
    Hero+
    11 years ago
    So in essenece you have two Origin Accounts. You can merge two Origin accounts into a single Origin account that will be linked with your EA Sports and battlefield titles. In order to do this you'll need to speak with a game advisor who can merge them.

    You can reach a game advisor here: https://help.ea.com/contact-us click on the orange button on the right to start a new case, follow the instructions and when you are presented with a contact method I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

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