EA Staff
Things got much better after the last update! 🥳
Stil,, I sometimes have a high ping.
This is what I received from EA help:
+ Restart your router, unplug power, wait some minutes,(maybe remove SIM)
+ Clear n DNS-Cache in Windows
http://help.ea.com/de/article/how-to-flush-dns-cache-for-windows/
+ Clean Boot on Mac
https://help.ea.com/de/article/how-to-clean-boot-your-pc/
+ Open these ports
http://help.ea.com/de/article/opening-tcp-or-udp-ports-for-connection-issues/
+ reset Windows Hostfile
https://support.microsoft.com/de-de/kb/972034
+set a static IP :https://portforward.com/
if it doesnt help send UoTrace or Traceroute (for Mac) file to support
UOTrace/ Traceroute:
https://help.ea.com/de/help/faq/connection-troubleshooting-basic/#testconnection
how to upload:
http://help.ea.com/de/article/how-to-attach-a-file-to-your-ea-help-ticket/
I hope this helps and we meet soon ingame so I can get your dogtag
😉
