Red Screen Crash Between Games!! PLEASE FIX NOW!!!!
XFX AMD HD R7950
Windows 8.1 All Updates!
Driver 13.11 Beta V6
Bad_Pool_Caller
I have:
Asus Radeon HD 7970 Matrix Platinum
Windows 8 (not 8.1 !) Pro with all updates
Drivers: revision number 13.9 :
Display Driver ver. 13.152
OpenCL(tm) Driver ver. 10.0.1268.1
Catalyst Control Center ver. 2013.0830.1943.33589
I tried Windows 7 compatibility mode and still BF4 BSODs. I tried BETA drivers, I unistalled them and instaleld the one that I have now. This is the only game that crashes on my computer.
The reliability report (unfortunately partialy in Polish):
Opis
Ścieżka do aplikacji powodującej błąd: C:\Games\Battlefield 4\bf4.exe
Sygnatura problemu
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: bf4.exe
Wersja aplikacji: 1.0.0.0
Sygnatura czasowa aplikacji: 52668dcb
Nazwa modułu z błędem: bf4.exe
Wersja modułu z błędem: 1.0.0.0
Sygnatura czasowa modułu z błędem: 52668dcb
Kod wyjątku: c0000005
Przesunięcie wyjątku: 0000000000b17f5b
Wersja systemu operacyjnego: 6.2.9200.2.0.0.256.48
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 08a6
Dodatkowe informacje 2: 08a675e6bb88cc949ac8af35291f63e0
Dodatkowe informacje 3: b05e
Dodatkowe informacje 4: b05ebc22c93a6d36891b0bf259e53e55
Dodatkowe informacje o problemie
Identyfikator pakietu: 145f80ea66702c3de3bd9f0dc1db140c (138547795)
The information we'll need:
Graphics card: HIS HD 7870
Operating System Version: WIN 8.1 64Bit
Current Driver Version: I've tried 13.9 WHQL, 13.10 WHQL, 13.11 Beta3, 13.11 Beta6, 13.11 Beta7
Additionally, we would like you to post the following:
I don't think this information are usefull because the "reliability history" only shows normal C2D and not a full system crash caused by the ATI Drivers.
Here is the analyze of my dump file instead:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_POOL_CALLER (c2)
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001205, (reserved)
Arg3: 00000000050303ac, Memory contents of the pool block
Arg4: ffffc0000a250ad0, Address of the block of pool being deallocated
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
GetUlongFromAddress: unable to read from fffff8026a730400
DUMP_FILE_ATTRIBUTES: 0xc
Insufficient Dumpfile Size
Kernel Generated Triage Dump
POOL_ADDRESS: ffffc0000a250ad0
BUGCHECK_STR: 0xc2_7
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: bf4_x86.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER: from fffff8026a71d338 to fffff8026a5d8ca0
STACK_TEXT:
ffffd000`23b769f8 fffff802`6a71d338 : 00000000`000000c2 00000000`00000007 00000000`00001205 00000000`050303ac : nt!KeBugCheckEx
ffffd000`23b76a00 fffff800`01d342ea : ffffe000`0516ab00 fffff800`01d3383e 00000000`00000002 00000000`00000000 : nt!ExDeferredFreePool+0xbb8
ffffd000`23b76ad0 ffffe000`0516ab00 : fffff800`01d3383e 00000000`00000002 00000000`00000000 ffffe000`03a30350 : atikmdag+0xbe2ea
ffffd000`23b76ad8 fffff800`01d3383e : 00000000`00000002 00000000`00000000 ffffe000`03a30350 00000000`00000000 : 0xffffe000`0516ab00
ffffd000`23b76ae0 00000000`00000002 : 00000000`00000000 ffffe000`03a30350 00000000`00000000 00000000`00000000 : atikmdag+0xbd83e
ffffd000`23b76ae8 00000000`00000000 : ffffe000`03a30350 00000000`00000000 00000000`00000000 fffff800`01d344d1 : 0x2
STACK_COMMAND: kb
FOLLOWUP_IP:
atikmdag+be2ea
fffff800`01d342ea ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: atikmdag+be2ea
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 526a9546
FAILURE_BUCKET_ID: 0xc2_7_atikmdag+be2ea
BUCKET_ID: 0xc2_7_atikmdag+be2ea
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xc2_7_atikmdag+be2ea
FAILURE_ID_HASH: {82ae9a8f-d3de-7bd9-3595-396b7aa8672c}
Followup: MachineOwner
