[Info Request] Sound issues after latest 30 Jan patch

PS3 ... Move Console....320Gig

No sound on Team DM games....after Jan 30 update.

I had to stop playing Conquest games since last week due to unresolved FREEZE/CRASH issue I've posted numerous detailed feedback on here for you to track/resolve.  

Now no game sound...only background music and pre-game and end of game loud music.  One or 2 grenade explosions heard....no firing, footsteps, or anything else.

Went into Conquest game 1st time in week...sounds appeared to be there after 30 seconds of gameplay....then a grenade went off and guess what -- FREEZEUP - CRASH !!    Winner, please proceed to forced PS3 shutdown and hope that after 30 of these resets/restores/recovery of PS3 unit due to Battlefield in past 1.5 months,,, this shutdwon/restore isn't the one that fries your PS3 system for one final Battefield present.

Please advise me which game I can play on my purchases?  Thx.

Frustrated and irritiated...glitches are expected...but ongoing failures are not...

Think maybe most players / customers would be ok if the levolution type advnced buildings collapse / events were put on hold for a while until programming actually is working.  Seems the bigger events and explosions,etc....are often tied to problems.

Thinking most would postpone the xtras to get a solid, stable gameplay in without worries of crashes / freezes / sound / etc... <next issue of the week______>? 

I have the same problem after installing the patch - especially no sound in Team Deathmatch.

------------------
System Information
------------------

   Operating System: Windows 8.1 Pro mit Media Center 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
          Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
             Memory: 16384MB RAM
Available OS Memory: 15308MB RAM
          Page File: 2796MB used, 29919MB available
    DirectX Version: DirectX 11

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 760
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 760
           DAC type: Integrated RAMDAC
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_28471462&REV_A1
     Display Memory: 4033 MB
   Dedicated Memory: 1985 MB
      Shared Memory: 2048 MB
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: ---
         Monitor Id: ---
        Native Mode: 1680 x 1050(p) (59.883Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3221 (English)
     Driver Version: 9.18.13.3221
        DDI Version: 11
     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported
Hybrid Graphics GPU: Not Applicable
     Power P-states: Not Applicable
  Driver Attributes: Final Retail
   Driver Date/Size: 12/19/2013 21:33:31, 18222008 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-52C7-11CF-477B-4A081CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x1187
          SubSys ID: 0x28471462
        Revision ID: 0x00A1
 Driver Strong Name: oem25.inf:0f066de34a988f8e:Section095:9.18.13.3221😛ci\ven_10de&dev_1187
     Rank Of Driver: 00DA2001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
        DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT 
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Lautsprecher (2- USB PnP Sound Device          )
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_0CCD&PID_0077&REV_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.03.9600.16384 (German)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/22/2013 12:37:34, 121088 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Vangaurd (Message 211),

I agree with you in the regard of ranting being unproductive for both sides.  It also creates a negative environment for everyone.

However- players will have less and less patience with each patch that has zero day patch issues.  

As a player and someone whom works in the technical support field I think what would reduce some of the frustrations would be more information.  

Yes, EA is aware of the issue but what else can they tell us?  Giving good technical support is not just about being able to solve the issue.  If players were to given more answers and at frequent updates I think players would be more forgiving.  An update with no new information is better than no update at all.  

EA / DICE PLEASE TELL US!

-What is EA's brief summary of the reported issue?  (This is so similar issues are not misreported in the same thread and so players understand that EA understands the problem)  

-What feedback does EA need from the players?  (Does EA need more information from the players?)

-What configurations does EA believe is affected by the reported problem? (This is so players with other configurations can reported the issue so EA can widen the scope of affected systems)

-What does EA believe is causing this issue? (This is so EA can demonstrate to players that it has a technical understanding of the underlying issue)

-What is the severity level? (How many players are affected and how high of a priority is this for EA?)

-What fixes will need to be required to fix this issue?  (Is this a server patch, player patch or infrastructure fix?)

-What controls will be in place to prevent a similar event from occurring?  (Show the players EA is learning from their mistakes and not just going to repeat them.  Everyone makes mistakes, intelligent people learn from them)

-When is this expected to be resolved or another official update/response to be given?  (Updates with no progress on an issue are better than no update at all)

Player Appreciation month will NOT make players forgive EA for past poor gaming experiences.  I know EA works hard to enrich the player experience but sometimes we all need to be reminded.  EA should take every bug and use it as an opportunity to demonstrate to the players how hard it works to give us the best experience possible.  

Kind Regards from-

An EA Customer,

A Fan of the Battlefield Series,

A Fellow Technical Support Engineer,

A Loyal Gamer,

-WarTechz

My audio never works when joining Team Deathmatch. I'm playing on PS4. It always plays the Audio of the main menu. It loads for all other game modes though.

I have a Xbox one and i only hear the backround music, no gun fire or any thing 

Multiplayer Conquest is fine but Team DM sound is messed up.  Pretty much same issue as most everyone else.   .  Soundtrack plays...Radio sounds on occasion.  No weapon fire sounds at all.  Running an NVidia GTX 560 Ti and Realtek ALC898. 

Hi Basti,

i have got the same sound issue of all other players. I'm playing from Italy and those are my PC details: Intel Core I3-530, DDR3 4Gb, Nvidia Gt320 1024 Mb and for the sound Realtek High Definition Audio. The issue occour during many matches in multiplayer mode; i listen only the menu music and some other sound( ex. the spotting sound when you press Q) . Please fix it.

Have a god day

A.S. 

I'm having the no sound issue as many others. I just hear the back ground music. No gunshots no footsteps, nothing of the sort.

PC specs are as follows

"Summary
        Operating System
            Windows 7 Home Premium 64-bit SP1
        CPU
            Intel Core i3 530 @ 2.93GHz    32 °C
            Clarkdale 32nm Technology
        RAM
            4.00GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
        Motherboard
            Gigabyte Technology Co., Ltd. P55M-UD2 (Socket 1156)    34 °C
        Graphics
            DELL SP2309W (2048x1152@60Hz)
            1024MB ATI AMD Radeon HD 5700 Series (Sapphire/PCPartner)    39 °C
        Storage
            298GB Seagate ST3320620AS ATA Device (SATA)    43 °C
            1863GB Seagate ST32000542AS ATA Device (SATA)    38 °C
            1863GB Hitachi HDS722020ALA330 USB Device (USB)
        Optical Drives
            HL-DT-ST DVDRAM GSA-4163B SCSI CdRom Device
            DTSOFT Virtual CdRom Device
        Audio
            Sennheiser 3D G4ME1"

if you need any other specs please let me know.

Just tried conquest map, the sound seems fine in the conquest maps but on TDM there is still no sound

Just updated BF4 to latest patch then removed AMD 13.12 drivers and did a fresh install of the latest 14.1 beta drivers for mantle support. Loaded game up which was set on the DX11 API and had game & menu sound. Changed API to mantle and quit the game and joined the server again, now i have no game sound but do have menu sound and music. Change API back to DX11 and quit game and rejoined server and still no sound.

Current setup:

Intel Core i5 3330s @2.8GHz

8GB DDR3 1333MHz Corsair XMS3

Gigabyte H61MA-D2V

AMD Radeon HD 7870 XT

Windows 7 SP1 64bit

Using Onboard Realtek ALC887