Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

"Input signal out of range, please change to 1920x1080"

I am having an issue where when I start Battlefield 1 after updating to Windows 10 Fall Creator's Update and I get this error message and the game is really blurry and sort of rippling or vibrating. No settings have been changed by me, nothing else has changed but the Windows Update.

To fix this issue, I have reinstalled my GPU drivers (NVidia) just in case (twice), I have deleted all BF1 setting files and disabled cloud storage from Origin so it would not download the settings files from there in case they were at fault, redownloaded and installed BF1 and also reset my Windows 10 (with the Fresh Start option). I have also disabled all display drivers and reinstalled everything, and this happens with both of my monitors, no matter if I change BF1 to run on either. My displays have not changed in any way and both are set to 60hz refresh rate. 

The only thing I have noticed, is that in BF1 settings (in-game) the max refresh rate is 59.94 as it has always been - and in the settings files it is set to "59.939999" but if I manually change it to "59.999999" the problem goes away - until I edit any value in the in-game video settings (even others than refresh rate), when the game refresh video settings and the problem comes back. 

Computer specifications are

i7-6700K

EVGA GTX1080

16gb RAM

Gigabyte Z170X-Gaming 3 Motherboard

Monitors are 2x ASUS MX279H

I can not provide a screenshot as the error message is on the monitor and not in the game or in the screenshot space in a way.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Just to let you (and possibly others) know that the new BF1 update (Turning Tides, 30th of Jan) + yesterday's (29th of Jan) NVidia driver update fixed the issue on fullscreen. I switched to fullscreen and the usual option of "1920x1080 60Hz" had reappeared (previously only 59.94 could be selected) and now fullscreen works as it did before. 

    Some have also reported that at least on HDTVs the Fall Creator's Update forces the color output to 12bpc regardless if the TV supports it. I don't know if that affects monitors too, but if someone gets this issue it could be a thing to try. From NVidia Control Panel's resolution settings, use NVidia settings and force it to 8bpc.

10 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Unfortunately I am unable to roll back the update, as after the update Windows said that space was running low on C:/ drive which in fact it wasn't, and I should have checked it before doing anything. So I clicked on the info and it gave pretty much as the biggest (8gb) worth of files as "Old Windows" and I made the mistake of choosing that to free up the space. Therefore I was only able to try Fresh Start, but that comes with the problem of updating Windows automatically to the Creator's Update before me being able to even access Windows.

    To that end, I am quite certain that I have exhausted all other possibilities that I can think of, with drivers, reinstalls, adjusting and checking settings etc, as nothing else changed between two play times than what the update brought on. I do acknowledge, that I can't verify it to a 100% because I can't rollback, but I do think that I have done extensively everything else possible so far. I also scoured the internet for similar issues and I found one on BF1, which was fixed by adjusting the settings manually which didn't work for me, and one for Sims 4 and nothing from those fixes worked either. Neither have any other internet provided fixes worked that I could find on the issue on Google. 

    Though I can do a clean install of the previous version from the link you provided, I would like to not have to go through it. Of course, if it is mandatory and no other way helps, I'll then go through that in hopes it will work.

    Also, this problem doesn't occur with any other game than Battlefield 1. Every other game I have tried has worked perfectly.

  • ragnarok013's avatar
    ragnarok013
    Hero+
    8 years ago
    Before you do a clean install, if you do a clean boot does the problem persist with BF1?
  • Anonymous's avatar
    Anonymous
    8 years ago

    I tried a clean boot and unfortunately yes, yes it does. I also tried all other resolutions and refresh rates that come with them and apart from 1 or 2 weird resolutions I could have any combination without an error, except of course my monitor's native 1920x1080 with the 59.94hz.

    And furthermore what bugs me is that I can manually change the setting to 59.999999 and it will work until I edit some video setting and it refreshes it back to 59.949999 and the error returns.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Yeah that was after I disabled them to see if it would help. I reinstalled the drivers from your link and it did not fix the issue, the Signal Input Out of Range error still appears immediately after launching BF1.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @KittanN

    Try pressing Alt+Enter or the following command line argument to run the game in Windowed mode.

    Right click the game, Game properties, Advanced launch options, add "-w" without the inverted commas, Save.

    I fully understand not wanting to reinstall your OS.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I did that and the game works perfectly on windowed mode and even in borderless window mode, fullscreen remains as the issue for some reason.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Just to let you (and possibly others) know that the new BF1 update (Turning Tides, 30th of Jan) + yesterday's (29th of Jan) NVidia driver update fixed the issue on fullscreen. I switched to fullscreen and the usual option of "1920x1080 60Hz" had reappeared (previously only 59.94 could be selected) and now fullscreen works as it did before. 

    Some have also reported that at least on HDTVs the Fall Creator's Update forces the color output to 12bpc regardless if the TV supports it. I don't know if that affects monitors too, but if someone gets this issue it could be a thing to try. From NVidia Control Panel's resolution settings, use NVidia settings and force it to 8bpc.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @KittanN Thank you for the update, hopefully it helps anyone else with your exact setup. 

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,308 PostsLatest Activity: 2 hours ago