I have the same exact problem. The disc is clean... and I've cleaned it again with a damp cloth to be sure... there are no scratches on the disc either, it simply will no load.. Xbox One tells me "my disc may be dirty or damaged, please try again."
Is it possible for an Xbox One disc to "wear out" or is this potentially a problem with Xbox One? My first Xbox One had issues running battlefield 4... but ran other programs.. it was part of the Xbox Day One collection... which had bad GPU's.... the box I have now is about two months old. I don't have problems running any other games-- just Battlefied 4.
