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Your Gamertag/PSN ID and Origin Account should be correctly linked when you first access an EA game online if you use the same email address for both. It's recommended that you check your Origin account to ensure your emails match.
If the email address for your Gamertag/PSN/PSVita ID is different than the address for your Origin account, connect them using the steps below:
- Open the Origin client and click the Friends button, then Add a Friend. If you do not have the Origin client installed, you can download Origin for both PC and Mac.
- In the Import Friends menu, you can choose to "connect" your Xbox LIVE, PSN, and EA accounts. Simply sign in with your account details to connect.
If you have issues connecting your account, contact an Electronic Arts Technical Support advisor via this link: http://help.ea.com/en/contact-us/new/
1) Click on the game you're having trouble with (If you can't see it, use the search bar)
2) Select a topic for the best results.
3) Scroll to the bottom and select Contact Us.
4) Select your platform and list a short description of your problem.
5) Select live chat or call me to request a call back from an advisor.
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Source(s): http://help.ea.com/en/article/linking-your-gamertag-psn-id-or-ea-classic-screen-name/
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