Kicked by punkbuster - RESTRICTION: Disallowed Program/Driver [89262]

Try restarting with a Clean Boot and see if that helps.

I have this error also and i tried restarting with a clean boot and that delayed it but it just started again and i dont know how to fix it. I was wondering if you could give me some advice on how to fix it. I have searched the forums ad cant find a solution. This error showed up when i play Battlefield 3 also.

IM having this same idiotic thing EVERY match, I paid for a game i cant play becouse of this, i have no weird software, no macros, no fraps nothong BUT the damm thing just keeps me kicking, you really should stand for your software and FIX IT 

This has been happening for me for 8 months i have tryed everything and i mean everything. Im Done with Battlefiled for good!

I have been having this problem since I updated my Nvidia driver to 344.75. I recently updated again to 344.79 and same problem.

Here it is, March 2015, and still no answer that works.   Below is some correspondence from Punkbuster that keeps going round in circles.  They don't have a clue and are totally useless.  Anyone want to join me in a class action to get our money back for a gamer that doesn't work??

03/15/2015 03:03:46 - "28th|mb|kraaken"     Note #11: It is your program that is affecting my ability to play a legally bought and installed game.

You need to advise what is causing the problem, or start thinking about refunding me the $100 I paid for a game that is now useless because of your program.     03/14/2015 11:53:58 - "Alex J"     Note #10: Something on your computer is still conflicting the with PunkBuster services. This error does not occur on clean windows installations nor with most security programs/firewalls. If you're not running any of the previously provided program than something else on your computer is conflicting with the PB services. Until you find out what, this issue will continue. We don't know what that is, but you will need find out what is causing this.     03/14/2015 00:05:43 - "28th|mb|kraaken"     Note #9: Thanks,

I shut down everything I could. Here is the list of open tasks just after I was kicked again. Any help you can give is appreciated, as this is becoming very frustrating.




Image Name PID Services
========================= ======== ============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 316 N/A
avgrsa.exe 472 N/A
avgcsrva.exe 512 N/A
csrss.exe 792 N/A
wininit.exe 904 N/A
csrss.exe 916 N/A
services.exe 952 N/A
lsass.exe 972 KeyIso, SamSs
lsm.exe 980 N/A
svchost.exe 468 DcomLaunch, PlugPlay, Power
svchost.exe 868 RpcEptMapper, RpcSs
atiesrxx.exe 572 AMD External Events Utility
winlogon.exe 1072 N/A
svchost.exe 1112 AudioSrv, Dhcp, eventlog,
HomeGroupProvider, lmhosts, wscsvc
svchost.exe 1152 AudioEndpointBuilder, Netman, PcaSvc,
TrkWks, UxSms, WdiSystemHost, WPDBusEnum,
wudfsvc
svchost.exe 1192 EventSystem, fdPHost, FontCache, netprofm,
nsi, WdiServiceHost, WinHttpAutoProxySvc
svchost.exe 1220 AeLookupSvc, Appinfo, Browser, iphlpsvc,
LanmanServer, MMCSS, ProfSvc, Schedule,
SENS, ShellHWDetection, Themes, UxTuneUp,
Winmgmt, wuauserv
audiodg.exe 1324 N/A
svchost.exe 1364 gpsvc
svchost.exe 1476 CryptSvc, Dnscache, LanmanWorkstation,
NlaSvc
atieclxx.exe 1580 N/A
spoolsv.exe 1668 Spooler
svchost.exe 1736 BFE, DPS, MpsSvc
armsvc.exe 1832 AdobeARMservice
avgidsagent.exe 1980 AVGIDSAgent
dwm.exe 1988 N/A
explorer.exe 2012 N/A
taskhost.exe 1316 N/A
avgwdsvc.exe 1920 avgwd
E_S50RPB.EXE 1184 EPSON_PM_RPCV4_04
HeciServer.exe 2088 Intel(R) Capability Licensing Service Interf
ace
Jhi_service.exe 2136 jhi_service
PnkBstrA.exe 2212 PnkBstrA
svchost.exe 2260 stisvc
TuneUpUtilitiesService64. 2316 TuneUp.UtilitiesSvc
ToolbarUpdater.ex     03/06/2015 11:30:57 - "Alex J"     Note #8: Something on your computer is still conflicting the with PunkBuster services. This error does not occur on clean windows installations nor with most security programs/firewalls. If you're not running any of the previously provided program than something else on your computer is conflicting with the PB services.

You should have both PunkBuster A and B services installed. Can you please paste a new tasklist after you have closed all non-essential programs?     03/05/2015 20:55:11 - "28th|mb|kraaken"     Note #7: I've closed all programs other than windows, sound card, and anti virus (AVG), and still getting kicked.

I see in programs there is Punkbuster A and B. Could this be a problem, or does one refer to BF3, and other to BF4     03/02/2015 15:23:43 - "Alex J"     Note #6: Please close ALL running programs on your computer and then join a Punkbuster enabled server to see if you still get kicked. If you're not kicked at this point, it means that one of the previously closed programs is causing the kick. Therefore we need to find out which program that is. This can be accomplished by starting each (previously closed) program one by one. If the kick returns we now know which program is causing it.

It is recommended to close the game first before starting individual programs. To save time you can also start several programs at once (say 2 or 3 programs) to speed up the search.

Please let me know the results, thanks!     02/28/2015 22:23:13 - "28th|mb|kraaken"     Note #5: Here is Task list


Image Name PID Services
========================= ======== ============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 316 N/A
avgrsa.exe 472 N/A
avgcsrva.exe 512 N/A
csrss.exe 792 N/A
wininit.exe 904 N/A
csrss.exe 916 N/A
services.exe 952 N/A
lsass.exe 972 KeyIso, SamSs
lsm.exe 980 N/A
svchost.exe 468 DcomLaunch, PlugPlay, Power
svchost.exe 868 RpcEptMapper, RpcSs
atiesrxx.exe 572 AMD External Events Utility
winlogon.exe 1072 N/A
svchost.exe 1112 AudioSrv, Dhcp, eventlog,
HomeGroupProvider, lmhosts, wscsvc
svchost.exe 1152 AudioEndpointBuilder, Netman, PcaSvc,
TrkWks, UxSms, WdiSystemHost, WPDBusEnum,
wudfsvc
svchost.exe 1192 EventSystem, fdPHost, FontCache, netprofm,
nsi, WdiServiceHost, WinHttpAutoProxySvc
svchost.exe 1220 AeLookupSvc, Appinfo, Browser, iphlpsvc,
LanmanServer, MMCSS, ProfSvc, Schedule,
SENS, ShellHWDetection, Themes, UxTuneUp,
Winmgmt, wuauserv
audiodg.exe 1324 N/A
svchost.exe 1364 gpsvc
svchost.exe 1476 CryptSvc, Dnscache, LanmanWorkstation,
NlaSvc
atieclxx.exe 1580 N/A
spoolsv.exe 1668 Spooler
svchost.exe 1736 BFE, DPS, MpsSvc
armsvc.exe 1832 AdobeARMservice
avgidsagent.exe 1980 AVGIDSAgent
dwm.exe 1988 N/A
explorer.exe 2012 N/A
taskhost.exe 1316 N/A
avgwdsvc.exe 1920 avgwd
E_S50RPB.EXE 1184 EPSON_PM_RPCV4_04
HeciServer.exe 2088 Intel(R) Capability Licensing Service Interf
ace
Jhi_service.exe 2136 jhi_service
PnkBstrA.exe 2212 PnkBstrA
svchost.exe 2260 stisvc
TuneUpUtilitiesService64. 2316 TuneUp.UtilitiesSvc
ToolbarUpdater.exe 2400 vToolbarUpdater18.1.9
escsvc64.exe 2444 EpsonScanSvc
igfxpers.exe     02/28/2015 12:20:16 - "Alex J"     Note #4: Something on your computer is still blocking/conflicting with the PB services.

I'd like for you to give me a list of your currently running processes. To do this:

1. You'll need to download 'tasklist' from the following site: http://www.computerhope.com/download/winxp/tasklist.exe
2. Start the game, minimize it.
3. Click "Start" => "Run" => type "cmd"
4. Type "tasklist /SVC > tasks.txt"

This procedure will create a text file with a list of your current processes. The text file can be found at"C:/Users/[your user]/tasks.txt". Paste the contents of this file into a new note on this ticket (you may need to put two notes or more if you have several of them).     02/28/2015 00:58:02 - "28th|mb|kraaken"     Note #3: Thanks,

I am not running any of these programs or anything similar. Let me know if there is a way of sending a copy of what's running in task manager, and you will see there is nothing like those.     02/27/2015 10:46:29 - "Alex J"     Note #2: Hello,

This kick is usually caused by one of the following programs running. Disabling them should stop the kick.

Auto Hot Key
Blockify
Unblock-us
Memory Cleaner
Ad Munch
Black Glass Enhanced
bloody.exe
GridMove
task bar auto-hider
Orcon Broadband Diagnostics Report
Rocketdock.ink
Razer Synapse 2.0
Raptor Client
MSI Afterburner
GameCompanion
fastrun.exe
Belvedere.exe
Xboxmouse.exe
Bloody.exe
Grooveshark Desktop App Helper
BorderlessWindowed.exe
XBMClauncher
SysInternals Process Explorer

If you do not have any of these programs running, open this ticket back up and state what you do have running, especially anything that might be similar to the above.     02/25/2015 21:04:01 - "28th|mb|kraaken"     Note #1: Ticket submitted to support staff.  

    Ticket Information Ticket Number: EB8764000839088 Ticket Password: 0cb7a801a4a1ceabde899f882303b7 Ticket Status: Open I've Agreed to the PunkBuster EULA: Yes Created: 02/25/2015 21:04:00 Contact Information Name/Nickname: 28th|mb|kraaken I am writing as a: Player E-mail: ** PROTECTED ** Game Information Game: Battlefield 4 Game Mod: latest update from Dice Game Version:   Computer Information CPU Type: Intel 64 CPU Speed: 3.64gHZ RAM Memory: 16 Gigs Operating System: Windows 7 Video Card Type: AMD RADEON HD 7800 Video Card Driver Version: 13.251.0.0 Network Information Network Speed: DSL/Cable 1Mbps Router: TP-Link -WTD8960N Issue:   89262 error while playing BF4 I see from forums that this has been an on going issue since 2009. I have been playing BF3 and BF4 for about 5 years without a problem. For the last 3 or 4 weeks I have been kicked constantly with 89262 program disallowed message. I have tried shutting down all other programs while playing including TeamSpeak, but still get kicked.

Additional Information:  

same problem here

Same here as well, just bought this game and its a sad first experience i am getting, sometimes you just cant love stuff that is suppose to work against cheaters that instead screws over the legit players

same thing