Known Battlefield 4 Issues and Next Steps (Updated: Mar 25)

Hi thanks for addressing our issues i have one a major one on the main menu for the xbox 360 version when I highlight my soldier ts states at bottom of the screen customize soldier and view stats and progression but when we enter into the menu there is no where at all that you can customize your soldier or his loadout before entering battle could this please be addressed im a major bf fan and this is most dissapointing that this can be aloud to happen