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Anonymous's avatar
Anonymous
8 years ago
Solved

lost all weapon unlocks

A couple of days ago I went on my xbox1 to play some BF1 and found that all of my unlocked weapons and progress towards unlocking weapons was gone. This is only for DLC weapons though. I checked on t...
battlefield 1
  • iluminatethesky's avatar
    iluminatethesky
    8 years ago

    Hey @TelegonicPath6,

    Sorry to hear that you're still having this issue.

    If worse comes to worse, have you tried Uninstalling/Reinstalling Battlefield 1?

    If you have Premium Pass, it should show under the Battlefield 1 Logo on the Home Screen in-game.

    Go to your Game Settings, and make sure that Premium Pass is installed as well.

    If this is still unsucessful, you may contact EA Support via Live Chat at the following link below:

    https://help.ea.com/contact-us/

     
    Keep us posted.
     
    Thanks 🙂 
Anonymous's avatar
Anonymous
8 years ago

I did try various servers and I tried waiting a few rounds for them to sync up but they still said 0% progress. I can, however, still progress on non DLC assignments like the specialisations. I think I have found the problem though. At the end of a round on DLC maps a message popped up instead of the progress bar which said that all the xp I’d earned was locked and I had to get premium to unlock it, even though I bought premium about 6 months ago! I really don’t understand what is going on. 

iluminatethesky's avatar
iluminatethesky
Legend
8 years ago

Hey @TelegonicPath6,

Sorry to hear that you're still having this issue.

If worse comes to worse, have you tried Uninstalling/Reinstalling Battlefield 1?

If you have Premium Pass, it should show under the Battlefield 1 Logo on the Home Screen in-game.

Go to your Game Settings, and make sure that Premium Pass is installed as well.

If this is still unsucessful, you may contact EA Support via Live Chat at the following link below:

https://help.ea.com/contact-us/

 
Keep us posted.
 
Thanks 🙂 
  • Anonymous's avatar
    Anonymous
    8 years ago

    Yeah it was that the premium pass had somehow uninstalled itself, the problem is fixed after I redownloaded it. Thanks so much for your help

    • iluminatethesky's avatar
      iluminatethesky
      Legend
      8 years ago
      @TelegonicPath6

      No problem, glad it works for you now!

      Enjoy the rest of your weekend, and see you on the Battlefield! 🙂
      • Anonymous's avatar
        Anonymous
        7 years ago
        Hi, I have the same problem too but I don't have the premium pass but I claimed the 4 DLC 4 free and I've unlocked few weapons but now I can't use them there open in the weapons list but not in game.
        I've checked all 4 DLC's are downloaded on the console but I still can't acces them
    • Anonymous's avatar
      Anonymous
      8 years ago

      I had the same problems .  Lost my weapons and i could not install a dlc (turning the tides).  After a reinstall of bf1 the problems were solved 

      • Anonymous's avatar
        Anonymous
        8 years ago
        Hey man I've done this and it says premium pass but my weapons and progress is still not there

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