I used App Authenticator as 2-steps Login Verification. I restored my phone and lost my app. Now when i login origin on pc, it requires Security Code from App Authenticator.I cant play Battlefield 3,4 and Fifa 15-16. I cant find other contact methods. I am from Turkey.My country is not available to contact via phone. I dont want call me because my english is not good.
DICE TeamYou will need to contact our live support for this issue. Please do note that at the moment we don't have a dedicated Turkish support channel. You can start a contact with us by following these steps:
For security reasons, all account management changes will have to be handled through phone support. So if you are unable to make any of these changes yourself, please contact a Game Advisor using the below steps:
1. Go to https://help.ea.com/en/contact-us/new/ -- do not use a mobile device to contact us
2. Select your country from the upper left corner. If it isn't listed, try US or UK for a Chat option, might not show up with manage my account as a selected topic
3. Select Game, click Next
4. Select Platform, click Next
5. Select Topic and Issue and give a description, click Next
6. Select the method in which you want to contact us
7. Some contact options might not be available depending on the timing of your request. Using a voIP such as Skype to contact us is also a valid option
Doesn't work? Select another game, topic or issue. You can also press F5 to reload the page or try another browser.
Unable to login on your account? Click "Having trouble accessing your account?" at the bottom right of the screen, during the login step.
