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Project1794's avatar
Project1794
Not applicable
10 years ago
Solved

Lost game

Hey all,

Computer crashed and I was forced to replace memory and subsequently lost everything. I reloaded Origin but it says I don't have any games. I purchased BF4 as a pre-release, back in the day, but the history search function doesn't go back that far.

To make matters worse, I used my old work email address when I made the purchase and was too stupid to write down the activation code. What could possibly go wrong I thought.......

WTF do I do to get it back???

cheers

  • @Project1794 Hey, if you reach out to support, there's a few things they can try to find the game. If you know the old email address they can use that info to track down the appropriate account. 

    http://help.ea.com/en/article/contact-ea-help/

    If you're not in the US, be sure to click the flag icon in the top left of the page to change the region.


    Thanks. 

2 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @Project1794 Hey, if you reach out to support, there's a few things they can try to find the game. If you know the old email address they can use that info to track down the appropriate account. 

    http://help.ea.com/en/article/contact-ea-help/

    If you're not in the US, be sure to click the flag icon in the top left of the page to change the region.


    Thanks.