Lost super rare M1911 skin
Product: Battlefield 1
Platform:Sony Playstation 4
Summarize your bug Lost Super Rare M1911 skin when scrapping duplicate skin earned from the Road to BFV.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Scraping a duplicate of the Care Package earned from the Road to BFV.
What happens when the bug occurs? Scraping duplicate skin deletes both skins from inventory.
Please select your region North America
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number
Enter RAM memory size in GB
Up until a few days ago I had the super rare skin The Care Package for the M1911. Then when I earned a duplicate skin of it from the Road to BFV, I scrapped the duplicate and it removed the skin entirely from my inventory.
Ok, that shouldn't happen for sure.
If you're sure you haven't scrapped it twice, and got 2x 270 Scraps. 😉
In a case like that we can't help out in the forum cause we're just player like you.
But you can hit up the EA Support here via a Live Chat session here: https://help.ea.com/en/
Explain the Advisor your issue, then they should be able to look at your account and probably grant you the Skin back again.