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Pahgeechas's avatar
Pahgeechas
6 years ago

Missing "Visuals" option for weapon skins under Customize Soldier (PS4)

I am unable to change weapon skins under the Visuals option on the Customize Soldier menu on the PS4. The Visuals option is no longer there when you press the Triangle button when choosing a weapon. ...
battlefield 1
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@meowmixplox 

Does it do the same thing if you load up the game on a different PSN ID?

  • meowmixplox's avatar
    meowmixplox
    6 years ago

    @EA_Blueberry So I created a second account to test this question you asked and I can confirm that this problem DOES NOT happen with a second PSN ID. It seems that only the account associated with my profile is bugged to hell. Everything loads smoothly with a different account and there are no hiccups navigating at all within any of the menus.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @meowmixplox 

    Please reach our Live-Support team so they can pull up your account to take a closer look into this for you. Thanks for getting back to us and our apologies for it impacting your main profile.

    Click here to contact an EA Advisor

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