Forum Discussion
ps4
Try restoring default settings on your PS4 to see if that clears out any old data that was interfering: http://manuals.playstation.net/document/en/ps4/settings/restore_setting.html
- EA_David9 years ago
Community Admin
@Geoffthegiraffe8 Hey, I'm just checking on these, I can last see a registered login yesterday. While this doesn't guarantee a fix it's a good sign, were you able to get this resolved?
Thanks.- Anonymous9 years ago
No fix. I have retried to play the game again this morning and got the same problem. When starting up the game, already signed in to playstation+, I press options on the start screen and instantly get 2 messages, one saying "Could not retrieve Battlepacks" and the other saying "You must be signed in to PSN and EA servers to access online features". As i say this is an account that was working fine the day before yesterday and has a lot of hours on it in this game.
- 9 years ago
Maybe restoring the game license will help? It seems to me like you're logged into PSN without issue since you didn't run into any problems after restoring your default settings. If you go to Battlelog on a PC or Mac and sign in with your EA account, are you able to access your loadout, battlepacks, etc.?
- Anonymous7 years agohey its same with me can you help me how do I log in
- Anonymous7 years agoSame problem