my bf1 account was banned for no reason
several months ago, bf1 announced me that my bf1 account was banned. but i did nothing. in these days, i tried to send e-mails to ea to appeal, but nobody answer. and my ban history show me that "You...
Forum Discussion
@Aiden_U-S-S-R I'd advise checking "My Cases" to see what that status of your appeals are. It can also take 10 working days for a response, so if you're still within that time frame then you will need to be patient. If all else fails, you can try getting a live chat an asking for an update (N.B. EA Help cannot handle ban appeals themselves, but can check case statuses for you).
It's best not to submit multiple cases in case they are treated as spam.
It's best not to submit multiple cases in case they are treated as spam.
i checked "my cases", here is the screenshot
whats more, when i googled the method to contact with ea, i saw that i can try get a live chat. before getting a live chat, i unlocked browser restrictions of help.ea.com, but after i followed the steps, a live chat window should appear in the lower right corner of the browser page, but it doesn't. how can i haddle this?
