Forum Discussion
Hello LeftwardOwl5444,
Don't worry, I'll help you fix this issue.
First, answer the following question: Did you download a small-sized file after purchasing the Premium?
This small-sized file (around 4MB-8MB) is your key for Premium.
You must install it otherwise you won't get all Premium features. The file must be somewhere in your downloads or game's add-ons.
Once you have done the above let me know.
Alternatively, you could contact a Game Advisor who can help you out even further since they can have access to your account.
How to contact a Game Advisor
1. Click here to go to the Contact page.
2. Select your Game.
3. Click "Next".
4. Select your Platform.
5. Click "Next".
6. Select a Topic and write a bit about your problem.
7. Click "Next".
8. Click the "Chat Now" button and you will be connected to the first available Game Advisor.
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