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ZaryabKhan's avatar
4 years ago

My game stucks for no reason

So I recently downloaded the game and its lagging a lot, even in main menu it works fine for 2 secs then suddenly fps drops to 0 and its stuck for a few secs and then this happen again and again. Even my giving it high priority from task manager nothing happened. Plus its only consuimg 500MB of RAM. My PC is fine every other game runs fine.

6 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @ZaryabKhan 

    Strange issue you're experiencing there, let's fix this. Are you running any overlays or other programs in the background?

    Would you mind attaching a DxDiag to your reply so we can review your system specs? 

    How to gather DxDiag information

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    I included some PC troubleshooting steps below if you want to run through those real quick before attaching the DxDiag. Be sure to check if your PC has any pending updates and remove any devices plugged into your PC that aren't in use while playing to see if it has any correlation. 

    PC Troubleshooting

    https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

  • @ZaryabKhan try to see if you updated your drivers and the direct x and look if you have any problem with other games so you can find if its from the game or all
  • ZaryabKhan's avatar
    ZaryabKhan
    4 years ago

    Its a Core i3 4005U 1.7GHz boost 4.0GHz 8GB RAM, i know the processor might seem a bit low, but I used to play this game like an year ago, and it was fine. I redownloaded the game now and its giving me this issue now

  • Yes Sir everything is updated. Plus I play other games and they all work fine. The issue is just in this game. The fps jumps from 0 to 60 for 5 6 secs then again jumps from 60 to 0 fps for 5 secs

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