My PC keeps crashing while playing multiplayer - BF4

Could you please post us your system specifications?

There is no clear troubleshooting step for crashing issues but we got several responses from our community that some of following steps worked to solve the issue:

• Nvidia – Reverting to older drivers  - GTX 690 - 331.65 crashed non-stop. 331.40 beta from sept and in 3 hrs not one crash. Another player mentioned that rolling back to 331.58 stopped his crashes.
• Setting In-game audio to headphones.
• Update Direct X and Microsoft .NET Framework
• Disabling NVIDIA High Definition Audio (Single Player)
• Run as administrator (for BF4 and BF4x86). You could also try changing security permissions on the origin games folder giving users full control instead of just read
• Nvidia Control Panel > Configure Surround > PhysX > PhysX settings > select your graphics card. Then Origin > Repair Install, played all day without crashing. Another confirmation and another.
• Punkbuster Uninstall / Reinstall
• Microsoft Visual C++ x64 and x86 versions of 2010 and 2012 uninstall. Reinstall with Visual C++ Redistributable for Visual Studio 2012 Update 3 Second Confirmation
• Lowering settings from ultra/high to medium in x64 or low in x86 fixes the issue, always happening when Vram fills up to about 1.6 GB of VRAM.DirectX updates/fixes mentioned did not help. Confirmation by another player

Cheers
Basti

can you tell us what ram you have . your op sys . if you re using win 8 try compatibilty mode (win 7) . if you can look at your mem usage from task manager before your pc crashes it can be helpful too

ok my system is as follows

Windows 7 64 bit

intel i7 920 (bloomfield)

sabertoth X58 MB

6GB corsair RAM

Navidia geforce GTX 660Ti

with SSD.

RAM usage can be not far off 100%, i have 2 allocations for VRAM.

and just to confirm, it crashes the whole pc out, i have to hard reset and reboot to get back in to the OS and i cant see anything once it happens (as in i see the game as it was once crashed, but unable to switch to tools to check on things)

I have tried a few bits you have told me about below and I shall report back once anything comes apparent

ok so as it stands right now, i have tried/done the following:

set the in game audio to headphones.

ensured that direct x is updates, and teh MS .net framework is also uptodate

disabled the NVIDA high def audio.

the security permissions of the origin folder is set for everyone to full control

set the nvidia contol panel phyisx to my GRD card and then did repair

uninstalled all the C++ and reinstalled as stated. had an issue but repaired that one.

all my settings are low as that was one of the first things i did when i started having this problem (from the start!!!)

and all that, it just crashed on me !!

i will now give the uninstall and reinstall of punkbuster

and run as an admin and look at going backwards on the the GFX drivers

thanks

sid

PS... i have played on campain with no issues at all, so would seem ? at the mo that it is MP only!?!?!

331.65 installed and still having issues,  rolling back one more

I had the same crash issue with my PC. I just discovered my NVIDIA card was not ramping up the fan speed on the GPU block. This was causing my system to crash.

I have an Asus GTX660-TI video card. Asus has a tweak program that allows you to monitor and overclock the card. The fan was on auto but never seemed to go higher than 10%. I figured I would put it at 100% speed and that cured my problem. I have been able to play straight for several hours now without issue. I also noticed using the video card monitor, that my card is running at 100% during game play!

At 100% fan speed my Video GPU temp holds at 51C. Give it a try. Holding my video GPU temp down cured my crash problems.

i have tried this also, as i was not convinced that it was giving the right speed for what the game was pushing it to do.

However, nope still the crashes

even with all the tweets and changes to drivers etc.

I have given up and now playing it on my wife's a lot older 9k series GFX card.  ☹️