Network issue

Product: Battlefield 1
Platform:PC
Summarize your bug https://forums.battlefield.com/en-us/discussion/145095/connection-to-ea-online-timed-out-your-network-bandwidth-and-or-network-latency-may-not cannot connect to oceanic servers from my brothers account scydemon but can connect to north America servers can connect with my account same network same computer. want to tell me again how its my network or isp, or are you going to fix this 8=====D  issue its been over 6 months now and I require a fix now, or two refunds coming to a total of $300 usd plus interest or credit made from my cash and also time spent on the accounts. I think thats fair considering we both lvl 100+ and while your at it id like a refund on my bf 3 bf 2 bad company bf veiatnam and 2142 as well unless you can fix this issue cause im quite pissed and your support has been worse than telstra's
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? copy scydemons account and log into it to au servers
What happens when the bug occurs? you game don't work https://forums.battlefield.com/en-us/discussion/145095/connection-to-ea-online-timed-out-your-network-bandwidth-and-or-network-latency-may-not
Please select your region Australia
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number amd
Enter RAM memory size in GB 12gig

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