Forum Discussion
Hello, I am also having the exact same issue and I have been trying to figure out the problem for a couple days now, even did an online chat with a tech guy for an hour and still nothing. I would appreciate it if you could share any info you may receive from that phone call if it works out for you.
- ApprovedAnonymous9 years ago
Hey Guys...I called Playstaion probably for your it will be Microsoft but they told me most of the connection issues was due to infinity not having open ports on the modem/router. I have a cisco router so i had to contact them for support. I opened all ports for UDP and still no luck connecting to the servers on the PS4 side. I understand that you have xbox but if you come to a resolution let me know what that would be hopefully i can apply that with my issue.
Thanks
- ApprovedAnonymous9 years agoAfter being on the phone for a while and doing a UO test we found my ping min/max was bad and my package loss was off. I called my internet provider and was recomended to attach an Ethernet cord and it worked!