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divashenk0's avatar
divashenk0
12 years ago
Solved

Origin will not launch game...

Dear EA< thanks for stealing my money. I want it back or get this game to work. I open origin, I click on BF4, I get a cricle for 3-5seconds and then it disappears. Nothing else happens. Origin siml...
battlefield 4
  • divashenk0's avatar
    divashenk0
    12 years ago

    I have a solution for those who are having trouble with ORIGIN client. THIS IS YOUR PROBLEM.

    The only way around it, if you can get the browser plugin to install (be patient, I had to quit out and restart browser, clear cookies and all other temp data) -- then, I installed the origin client. I went to www.battlelog.com and then login through origin. Then go to games, click one, click play now, wait for install prompt, install everything, then press continue to play. The game then starts - it takes some time for server to be connected.

    PLEASE NOTE THERE IS NO MAIN MENU SCREEN. You have one in campaign, but not in multiplayer. You can access all options, graphics etc in game.

    This solved my problem and I am now playign on all ultra settings with no issues. Thanks hope it works for you guys. 

Anonymous's avatar
Anonymous
12 years ago

I have also tried the following:

-Run as administrator (x86 and x64 .exe files on my desktop)

-Run in compatibility mode in Vista as well as Windows 7 (even though I am running Windows 7 Pro x64)

Still not working.

I will be requesting a full refund if the problem is not solved before 11:59PM tonight. Not an ultimatum of course, just stating my disappointment.

My main problem here is there is no error message stating why the game will not run. Absolutely NOTHING happens at all. I pre-ordered the Deluxe digital version of the game and the Premium Subscription. This is over $130USD and I can't even take advantage now that the game is released.

I might consider writing a very poor review about EA/Origin customer service as well as my thoguhts on the game (which at this point are horrible since I have yet to enjoy the game at all.)

divashenk0's avatar
divashenk0
12 years ago

Its incredible that there are no solutions to this. I mean how can there be no error messages whatsoever? From my point of view, this is clearly to do with a glitch with the origin game launcher. I think the BF4 files themselves are fine: its just rediculous that this kind of thing is not even addressed from EA at all. How many others have this issue? 

Has anyone else updated to latest NVIDIA drivers? I don't think its related....but maybe others have similar problems? 

  • Carbonic's avatar
    Carbonic
    Hero+
    12 years ago

    Is there any error or warning in the Windows Event manager that occours at the same time as when the problem occours? Also have you tried doing a clean boot before trying?

    • Anonymous's avatar
      Anonymous
      12 years ago

      I did try a clean boot this morning and it did not work. Event Viewer show absolutely nothing at the exact moment or thereabouts when I try to launch the game.

    • divashenk0's avatar
      divashenk0
      12 years ago

      I have no errors whatsoever. It really seems like the problem is Origin based - because the only thing my computer does is spin the circle for 2-3 seconds. Just downloaded the update for the game, same thing. There is no window opening in any browser, no loading or anything else. I have tried disabling everything that could affect it. I have rebooted multiple times....

      Here is the DXDIAG: Maybe you will see something that I am not seeing...I don't really know much about it: I kept the windows system error reporting if you need other sections let me know....i really dont know what to say

      ------------------
      System Information
      ------------------
      Time of this report: 10/29/2013, 01:32:18
      Machine name: DMITRI-PC
      Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
      Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
      System Model: EX58-UD3R
      BIOS: Award Modular BIOS v6.00PG
      Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~3.3GHz
      Memory: 12288MB RAM
      Available OS Memory: 12286MB RAM
      Page File: 3329MB used, 21245MB available
      Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 11
      DX Setup Parameters: Not found
      User DPI Setting: 120 DPI (125 percent)
      System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
      DxDiag Version: 6.02.9200.16384 64bit Unicode

      ------------
      DxDiag Notes
      ------------
      Display Tab 1: No problems found.
      Sound Tab 1: No problems found.
      Sound Tab 2: No problems found.
      Input Tab: No problems found.

      --------------------
      DirectX Debug Levels
      --------------------
      Direct3D: 0/4 (retail)
      DirectDraw: 0/4 (retail)
      DirectInput: 0/5 (retail)
      DirectMusic: 0/5 (retail)
      DirectPlay: 0/9 (retail)
      DirectSound: 0/5 (retail)
      DirectShow: 0/6 (retail)

      ---------------

      ---------------

      Windows Error Reporting:
      +++ WER0 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER1 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER2 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER3 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER4 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER5 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER6 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER7 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER8 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      +++ WER9 +++:
      Fault bucket 108777763, type 4
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: iexplore.exe
      P2: 10.0.9200.16537
      P3: 5123410e
      P4: ntdll.dll
      P5: 6.2.9200.16579
      P6: 51637f77
      P7: c0000005
      P8: 0000000000059a85
      P9:
      P10:

      • Anonymous's avatar
        Anonymous
        12 years ago

        i get the same dam thing, and i've talked to their tech support and all they say now is to reinstall the game, if that doesnt work then **bleep** if i know

  • Anonymous's avatar
    Anonymous
    12 years ago

    I got the newest drivers last night, dated last night with WHQL updates in the driver itslef. I can launch other games from Origin (SWTOR) wihtout any problems.

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