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How did you contact them?
Through Live Chat
https://help.ea.com/en/help-contact-us/?product=battlefield-1&platform=&topic=load-game&category=technical-support&subcategory=game-wont-launch
- 3 years ago
Ok, EA support is now BLATANTLY LYING and trying to fob me off.
"Thank you for contacting EA Support. My name is Navneet, I will be your assigned EA Support Expert today. I hope this email finds you well.
I am happy to help you regarding your problem. I can imagine that it can be frustrating and I am very sorry to hear that this issue is causing you problems, but I assure you. I will do my best to solve the problem sunset game.
We are afraid to inform you that Battlefield 1 has been face out. Hence, we have stopped supply.
We'll be waiting for your response to help you further.
Best wishes,
Navneet"- Mo3tazibrahim3 years agoSeasoned Ace@Dethshayde how could they could stop supporting the best battlefield in all battlefield series ?
- 2 years ago@ml33x Thank you for this recommendation. Live chat solved my issue with a greyed-out download button for Battlefield 1 (the problem was in a trial status of it, though I have the full version). 15 minutes and done. I struggled with it for half a year through countless emails to EA Support 👍👍👍
- 2 years ago@TheAnk3r Hey! I have the same problem.
So how you've contacted live chat? I was trying to do the same but there is no option for it anywhere and the support is not helping me via emails, just sending me to the forums.- 2 years ago
@taranozawrI've used this link https://help.ea.com/en/help-contact-us/?product=battlefield-1&platform=&topic=load-game&category=technical-support&subcategory=game-wont-launch and pressed Chat with us (and also filled in some info there). Waited a bit and the little chat window appeared in the bottom right corner of the screen
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