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Anonymous's avatar
Anonymous
11 years ago
Solved

[PC] Battlefield 4 Hard Freeze

After playing BF4 for about an hour or so it freezes my entire PC and I am forced to to use the power button to power it off. This doesn't happen in any other game. Is this yet another issue with the...
battlefield 4
  • Soltasto's avatar
    Soltasto
    11 years ago

    This is related to the WHEA UNCORRECTABLE ERROR and may fix also the freeze prblem as side affect

    Could be a marginal PSU problem, or a Windows Error
    First try System File Checker
    Click on start button, type cmd
    Right click on cmd.exe, run as administrator
    Type sfc /scannow then Enter

    It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
    If corrupt files are found that can’t be fixed, try

    Dism /Online /Cleanup-Image /RestoreHealth (Observe spaces before /)

    Re-run SFC

    To view CBS Log

    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

    Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.

    If this doesn't work then it may be your PSU that is leaving us ☹️

    _________________________________________________________________________

    If this was helpful and solved your issue, press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.

    Thank you for using Answer HQ. If you need further assistance, let us know right away!

    Cheers, soldato_fantasma
    ____________
    Answer HQ
    Ask. Answer. Be the Hero.

Soltasto's avatar
Soltasto
11 years ago

This is related to the WHEA UNCORRECTABLE ERROR and may fix also the freeze prblem as side affect

Could be a marginal PSU problem, or a Windows Error
First try System File Checker
Click on start button, type cmd
Right click on cmd.exe, run as administrator
Type sfc /scannow then Enter

It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try

Dism /Online /Cleanup-Image /RestoreHealth (Observe spaces before /)

Re-run SFC

To view CBS Log

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.

If this doesn't work then it may be your PSU that is leaving us ☹️

_________________________________________________________________________

If this was helpful and solved your issue, press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.

Thank you for using Answer HQ. If you need further assistance, let us know right away!

Cheers, soldato_fantasma
____________
Answer HQ
Ask. Answer. Be the Hero.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I already tried repairing , sfc etc 

    On my observation its only happens when i play on ultra (other words i draw high power)

    As i already have tried all the steps with OS reinstall + CMOS clear 

    It only leaves me to PSU , as you said !!

    Thanks for a proper response 

    • Soltasto's avatar
      Soltasto
      11 years ago

      No problem. I hope that you will be able to fix the problem. Good luck!

      _________________________________________________________________________

      If this was helpful and solved your issue, press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.

      Thank you for using Answer HQ. If you need further assistance, let us know right away!

      Cheers, soldato_fantasma
      ____________
      Answer HQ
      Ask. Answer. Be the Hero.

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