Hello MajorExpired,
I'm very sorry about the issues you are experiencing.
If you are trying to access Battlefield 1, have you tried opening the suggested Ports for Battlefield 1 to help with the Multiplayer gameplay?
Also, if the game has not fully finished downloading yet, you may not be able to access the Online aspect of the game.
Make sure that the game is fully downloaded, try repairing the files, fully closing out of Origin, and rebooting your PC.
Let me know if these steps work for you.
Thanks 🙂
Hello. Actually I don't know how can I open suggested Ports. But I will search it thank you for your comment. And when the download ends I will let know to you. Thanks again 🙂
Hello again,
I was able to find a link for you that should help you resolve this:
https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
If you need further assistance, please don't hesitate to ask.
Hope this helps.
Thanks 🙂
EA Staff (Retired)Hello @MajorExpired
I am really sorry for those connection issues in Battlefield 1. Have you checked those advises, @iluminatethesky provided? Can you play the game now? Let us know if any further assistance is required.
Cheers,
Archi
I have experienced this issue as well. The usual response is to check to see if the necessary UDP/TCP ports are open. If you are playing on a PC and a recent version of Windows is your O/S, then those ports are usually opened by the application that needs them. I was getting the "you have been disconnected from the session" problem. The usual help response is to check the ports. This did not help me at all. I open up the suggested ports (both UDP and TCP) to no avail. What worked was uninstalling Origin altogether and re-installing it. But, I do get this particular error message from time to time as well. This is uually not related to Windows opening the correct ports or a firewall blocking data on those ports. Most firewall programs will inform the user if a application has been blocked. And the user has the option to allow access. Sometimes clearing DNS entris can be helpful. One must use the "IPCONFIG" and "NETSH" command line prompt w/admin level access to accomplish this. Resetting one's router may also help. If these steps don't work, then it is most likely a network issue upstream from the user's host machine. Possibly a TTL issue with the routers on the pathway to EA's servers. Which would help explain why it is an occasional issue rather than a persistent one. If it is persistent then one may want to contact their ISP.
