I get this problem more than 50% of the time when I try to join a BF4 multiplayer game. I wait in the queue, it counts down. The the game launches, the desktop and browser go away to the game, I have the blinking cursor in the top right corner for about 15-20 seconds, then it returns me to the browser with the error at the bottom where my queue position used to be saying,"ErrorGame disconnected: could not join server."This happens more than 50% of the time. I do not see this type of symptom/problem listed in the Dec 3 patch. Intel 3770K, 6850 @ 1650x1080 Catalyst 13.9, 16GB DDR3, Win7 patched. OS and game installed to Sandisk Extreme SSD. This same system has no problems with BF3 since this system has been assembled (about 9 months).

Hi, -Make sure that you've installed/reinstalled latest version of Punkbuster.http://www.evenbalance.com/index.php?page=pbsetup.phpInstall advice for Punkbuster https://help.ea.com/uk/article/punkbuster-technical-issuesLink provided courtesy of Libever http://answers.ea.com/t5/Battlefield-4/Hello-I-got-kicked-out-of-every-server-I-joined-today/m-p/1909109#U1909109

Bump - Happens to me as well.1. Punkbuster update didn't help2. Downloading and setting up the sometimes mentioned "Smart Port Forwarding" tool didn't help.3. Updated ATI drivers just in case - not helping (also still getting that stupid "outdated driver" with a version far older than mine EVERY. TIME...)Bump this until it's answered!EDIT: I contacted support via live chat, here's some of the transcript (tl;dr - Waiting for "Expert Team" - That was 2 days ago):you: Every server I join, after some minutes of playing, the game exits back to Battlelog,you: and I get this error in red: ERROR Could not join server ⚽you: EVERY time.Pradeep: I apologize for the trouble. I assure you my support.you: All my progress in the game is lost.you: Good....Pradeep: Thank you for the information.Pradeep: Would you mind holding for a couple of minutes while I fetch the relevant information?you: Of course.you: Take all the time you need, but please solve this with me.Pradeep: Make sure that you've installed latest version of Punkbuster.you: I have. I followed these steps:you: Ran the pbsvc file, uninstalled from there,you: erased everything under the PB folder in game installation folder,you: re-installed PB,you: added Battlefield 4 game,you: updated it.Pradeep: Good ...!Pradeep: I really appreciate your patience and co-operation.you: Sure.Pradeep: Please stay connected, I am working on your issue.you: I am staying connected. Take your time.Pradeep: Thank you ....Pradeep: Apparently, we have tried all the possible fixes that should have fixed the issue. As it turns out none of the steps have resolved the issue so far and it seems that this case would need the intervention of the Expert Team. To get you an effective solution without any delay, I'm forwarding your case to the Expert Team.Pradeep: Once the team will review your case. You will receive a notification via email from our expert team.Pradeep: They will contact you on...Pradeep: Is that okay with you?you: Very well.Pradeep: I sincerely apologize for not being able to provide immediate solution.Pradeep: I know that going through this rigmarole can get on your nerves but I must say that you’ve been very patient all this while. I am going to issue a 15% discount coupon to express my admiration. You would receive the code via Email after this chat concludes.you: That's ok Pradeep.Pradeep: Thank you ...!Pradeep: Is there anything else may I help you with?you: How long before they contact me, do you know?Pradeep: Committing any time frame is a little difficult at the moment. What you can be assured of is that this issue has been taken as a priority and we should be able to sort it out for you soon.you: Good enough.Pradeep: I am adding top priority to your case.you: Thank you.Pradeep: If we are done with everything, You may feel free to end chat by clicking on end chat button instead of closing the window.Pradeep: I assure you their support....you: I am assured.

Yea it's funny, because not all servers do it to me, only certain ones. Well a fix will come eventually here is to 2015

From what I can tell this happens when you try to join a round in progress. Once the round has ended and the server loads a round, I can join the server. Obviously all the "solutions" posted do not help.

I'm having the same exact problem. Does anyone have any fixes? It's getting really frustrating.

PC:BF4 "Error Game disconnected: could not join server."

124 Replies

aSheepamidWolve
13 years ago
Yea it's funny, because not all servers do it to me, only certain ones. Well a fix will come eventually here is to 2015
POOHSTICK17
13 years ago
Hi,
-Make sure that you've installed/reinstalled latest version of Punkbuster.
http://www.evenbalance.com/index.php?page=pbsetup.php
Install advice for Punkbuster https://help.ea.com/uk/article/punkbuster-technical-issues
Link provided courtesy of Libever http://answers.ea.com/t5/Battlefield-4/Hello-I-got-kicked-out-of-every-server-I-joined-today/m-p/1909109#U1909109
Anonymous
13 years ago
This happens to me with Team Deathmatch. Domination seems to work around %75 of the time.
jaegercake
13 years ago
For me, I am able to join the game, then, after about a couple of minutes, the screen would just go black and a cursor on the top right would blink. I would get the same error. Just annoying cos sometimes im like 20 mins into the game, sometimes with a 10-15+ kill streak, then this would happen. I have already updated my punkbuster, but would still get the same problem. Any fixes?
Spld3r_Dijon
13 years ago
I had this exact problem, where I would join a server and play for anything between 5 and 20 minutes then the balck screen with the flashing icon would pop up and I would be exited to windows where it would give me the can't connect to EA error. This I found ONLY happens on regular ranked servers. It doesn't at all happen on the official servers, where I can play all night without a hitch. I also found that it is because somehow when ever it happens something is cutting my actual internet connection for a few seconds then it comes back after I get the error.
This is really annoying and is obviously something to do with the different servers and something to do with the game, my internet is always stable, until I join a regular ranked server.
A_Furtive_Pygmy
13 years ago
I had never had this problem until the last update a few days ago... Now I can't join most servers, or get kicked a few second/minutes into a server. Pretty sure this is not a problem on my end, since it just started happening after the newest patch...
Anonymous
13 years ago
I'm having the same exact problem. Does anyone have any fixes? It's getting really frustrating.
Anonymous
13 years ago
Exact same issue here. Just started playing today for the first time in a week (so the only change I know of is the patch) and now every game I join I get kicked from after 1 - 5 min of play. Just goes to black screen with cursor box flashing in top right. Then I am looking at battlelog and see "Could not join server ⚽" in a red banner at the bottom of the screen.... what is this?
Anonymous
13 years ago
It is EA "feature", previously known as bug in software. It used to be called bug and that indicated that software company would eventually fix it and it would go away. But Micro$oft revolutionalized software development by starting to call bugs as "feature" this way there was no pressure to fix them and customers understood that it's just something they have to live with if they use this software.

Reinstalling, VC++ libraries or manually running punkbuster update does not help in most cases.
Anonymous
13 years ago
The game is broken. Get your money back. Or put up with errors and glitches and lagging and stuttering and every other bug under the sun. THANKS EA. YOUR RELEASED A FAULTY GAME!