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m1ksuFI's avatar
m1ksuFI
10 years ago

PnkBstrB.exe initialization failed HELPP

So I played BF4 today and got something like this: ''Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Mikael111222' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrB.exe initialization failed.''. I looked up online, it said that I should go to pbsvc.exe and test services. I did that, here's the log: 

Starting PunkBuster Service Tests (v0.993) (02/16/15 17:42:40)
Checking OS
Windows NT 6.2 (build 9200) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1041)
Extracting "PnkBstrB.exe" to:
"C:\Users\mikae_000\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\Windows\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\Windows\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running NOT RUNNING
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 10110 (ms) Version = v1041
Getting PnkBstrB install instance OK
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 17157 (ms) PnkBstrB DID NOT start.
Load FAILED.
PnkBstrA.log: iled; Load denied. (32)
[02.16.2015 17:32:48] ERROR: Copy from [C:\Users\mikae_000\AppData\Local\PunkBuster\BF4\pb\PnkBstrB.exe] to [C:\Windows\system32\PnkBstrB.exe] failed; Load denied. (32)
[02.16.2015 17:35:06] ERROR: Copy from [C:\Users\mikae_000\AppData\Roaming\PnkBstrB.exe] to [C:\Windows\system32\PnkBstrB.exe] failed; Load denied. (32)
[02.16.2015 17:42:54] ERROR: Copy from [C:\Users\mikae_000\AppData\Roaming\PnkBstrB.exe] to [C:\Windows\system32\PnkBstrB.exe] failed; Load denied. (32)

Watching for PnkBstrB instance change (7) TIMEOUT
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB ERROR: Received 6 UNKNOWN bytes from 127.0.0.1:44301
Response = 0 (ms) Response unknown (p1458).
TIMEOUT
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB FAILED - no handle
Removing test PnkBstrB file OK
PnkBstrA.log: iled; Load denied. (32)
[02.16.2015 17:32:48] ERROR: Copy from [C:\Users\mikae_000\AppData\Local\PunkBuster\BF4\pb\PnkBstrB.exe] to [C:\Windows\system32\PnkBstrB.exe] failed; Load denied. (32)
[02.16.2015 17:35:06] ERROR: Copy from [C:\Users\mikae_000\AppData\Roaming\PnkBstrB.exe] to [C:\Windows\system32\PnkBstrB.exe] failed; Load denied. (32)
[02.16.2015 17:42:54] ERROR: Copy from [C:\Users\mikae_000\AppData\Roaming\PnkBstrB.exe] to [C:\Windows\system32\PnkBstrB.exe] failed; Load denied. (32)

PnkBstrB.log: his service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[02.16.2015 12:37:22] PnkBstrB v2.343 {BF4} Service Attempting Unload (ff02). This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[02.16.2015 15:29:14] PnkBstrB v2.343 {BF4} Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[02.16.2015 15:37:38] PnkBstrB v2.343 {BF4} Service Attempting Unload (ff02). This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.


----------------------------------
Tests finished.

Then THIS appears: ''WARNING:  Oner or more tests failed. Please copy the outpost from the test and open a trouble ticket at: ''http://www.evenbalance.com/troubleticket/''.''

I would appreciate if someone helped me. Btw I've done the firewall thingy. Probably. Maybe.

battlefield 4

1 Reply

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    10 years ago

    Hi Mikael111222,

    Update all this yes I put in extra things to be sure it is all up to date and do this for settings as well please...

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Make Sure BF4 is set to 64bit if your windows is 64bit
    1- open origin and go to My Games
    2-Right click BF4 and go to Game Properties
    3-Under when launching this game set it to x64 and check off disable origin in game.
    4- Hit apply REBOOT your PC and then test your BF4


    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Go to Punk Buster site
    http://www.punkbuster.com/index.php?page=pbsetup.php

    1- Download PB then extract files to your desktop.
    2- Open Punk Buster folder.
    3- Click on the PB setup and it will open.
    4-Add your BF4 game to punk buster its at the top of Punk Buster.
    5-Then update punk buster again at the top of Punk Buster.

    Reboot PC test BF4


    If all this fails to fix it then try this...

    C:\Users\your PC Name\Documents\Battlefield 4

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

    1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

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