pnkbstrtb.exe disappearing from services.msc

No luck. even went back after  step 13 and redid step 6 for the new punkbuster files that appeared.  btw its not two copies, there are about 4 of each at least on my machine. then before i joined the server I made sure I went into services and made sure both a and b were running ( A wasn't so i enabled it). Sure enough the second I enabled it, B disappeared again and then as always I crashed. Before anyone says its my antivirus  (Which is AVG btw) I disabled it to make sure that wasn't the issue. 

I really wish EA support would stop linking me articles and actually talk to me and give me real solutions to my problem, but its clear to me EA just wants to direct every one to these stupid quick fix solutions. Its also irritating that I can't get the option to just email EA about my problem and that it is just reduced to either find it on the support site or talk to a live person that ends up redirecting me back to the support site. at least here I'm getting responses from real people ( I think).

Anyone else got a possible solution? 

I have exactly the same problem and have had it since I got this game.

I followed the instructions and the game bombs out in like 5 mins.  Something is deleting pnkbstrB from the services.  I've already called EA about it and they told me to put in a ticket with Even balance, but I haven't here anything from them either.

Do every step in this page to fix this problem http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ 

Also try this additional steps if the above does not work

1. Open windows firewall
2. click advanced settings( on the left) and then inbound (also left)
3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
4. right click on each of them>properties>programs and services
5. make sure that "all programs that meet the specifications" is checked
6. then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. then save and quit.
8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
9. go to these 2 links:
http://websec.evenbalance.com/downloader/download.php?file=1
http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
10. download and install both
11. Run Pbsetup.exe (the first link)
12. add a game (eg. bf4)
13. check for updates.

If this helps,pleas click the white XP button and add some XP to me
If this solves your question,click the green solution button and mark it as solution so it can help others with the same problem

anyone?????????????????????????