Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Premium Membership Issues

Hey, I pre ordered and loaded bf4 for pc, I had also purchashed the premium membership. I was wondering how i would know that the premium membership is working properly, because it doesnt appear in my games. Thank you for the help.

1 Reply

  • Hello,

    You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us

    Only Customer support has the needed tools and permissions to deal with account related enquireries.
    This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.

    Contact a Game Advisor...

    Here's how:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    Regards, Libever

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,736 PostsLatest Activity: 9 hours ago