@chriskortbani wrote:
I've played battlefield 3 but on a different profile..
But I ment the premium is not working in battlefield 4 in the second profile...
Then you will need to speak with a game advisor in order to merge your two accounts to get veteran status or play one of the free web based Battlefield titles such as Battlefield Heroes http://www.battlefieldheroes.com/en/ or Battlefield Play 4 Free http://battlefield.play4free.com/en/ while logged in with your Origin account that you use for BF4. These two titles will give you veteran status as well
If you wish to merge your two accounts you can reach a game advisor here:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).