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ZeroWarrior's avatar
ZeroWarrior
3 years ago
Solved

Problem BF1 on Win10: Menu keeps reloading

Hello,

Does somebody know the solution to the following problem? 

I have a very annoying problem that some people seem to have had in the past, but there doesn't seem to be a solution for it.

After I update the user interface the main menu keeps reloading.  You can see that by the loading icon popping up every time as well as the music changing constantly.  This blocks me from using the Server Browser, Options menu or any kind of other menu.  Also when quitting a server I always get a black screen.  The only way out is to quit the game with ALT-F4.

I made a short video of what I'm experiencing here: https://youtu.be/TgPD6sH55zk

Things I've tried so far:

- Deleting Battlefield 1 settings folder under Documents: It just resets the situation before the update.

- File compare of BF1 settings folder before and after the update: Nothing really conclusive.

- Trying on another PC (which still had Origin on it): I was the option to use local settings in stead of cloud settings. I tried the local settings but after the interface update I get the same issue.

- Procmon: I did not see something special going on.

I do really appreciate the help because I want to play this gem from time to time.

Thanks in advance for any help on this!

battlefield 1
  • ZeroWarrior's avatar
    ZeroWarrior
    10 months ago

    SOLVED 😃 😃

    I finally found the solution for me 🥳.  I don't know if it fixes it for your specific case.

    I tried everything (repair game, reinstall game, trying to find the game folders from a backup, ...).  In the end I also started stopping processes and it was the Corsair iCue that was blocking it.

    After I closed it completely ("Quit" in the option menu when opening it from the notification area) I didn't have the problem anymore.  The menu stopped reloading all the time and I could change my settings, etc with ease.  Afterwards I quit the game.  I started iCue again and when opening Battlefield 1 the menu issue didn't re-appear.

    My guess is that Corsair iCue had something in it's profile to have a specific color scheme for Battlefield 1 which blocked the complete UI update.

    Really happy that this is fixed and hope this might also be a solution for you!

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  • woody357ANW's avatar
    woody357ANW
    Seasoned Ace
    3 years ago

    @AkiraWSP @ZeroWarrior @Vannze The thing we can establish with all those informations, it's not unique case and it might be bound with something about Windows 10.

    Maybe you guys should exchance about your PC features and windows version you have.

  • Vannze's avatar
    Vannze
    3 years ago

    Well I can tell it is coming from whatever that update does that is a "must install" in order to play online. After doing a fresh install and deleting everything else BF1 related, I can navigate without issue. As soon as I install the update I am back to the mess. I believe it does have to do with video. What it is, I am still not sure but it could have something to do with my ultra-wide monitor? As soon as the update is finished, it seems to stretch the start screen a bit then menu refresh over and over.

    The bizarre thing, it was absolutely fine for at least a week after I did the update originally. Now Its immediate after doing the update after fresh installs. Basically came out of nowhere. Nothing had been changed or updated on my pc at the time of first occurrence. I cant look into my video settings in game because it give me no time to do it. I have less than 10 seconds to make changes before kicking me back to main menu.

  • woody357ANW's avatar
    woody357ANW
    Seasoned Ace
    3 years ago

    @Vannze That's veryh impressive and interesting.

    I have maybe a hint, normally, you should be able to modify your video settings, from the documents related to the game.

    I mean it was the case for older games.

    Maybe the update you're doing is changing some stuff about your video settings, that would explain the instabiliity.

  • Vannze's avatar
    Vannze
    3 years ago

    If the problem does indeed come and go out of nowhere, my guess is EA cloud storage hanging up which causes the constant refresh. It should not be on the user's end if it just goes away on its own.

    I have contacted EA on the issue. Hopefully they don't take forever in getting back to me.

  • woody357ANW's avatar
    woody357ANW
    Seasoned Ace
    3 years ago

    @Vannze Yes, you better explain the problem with them

    Find a moment in light hours in order to obtain a chat with someone.

    Keep us in touch !

  • Vannze's avatar
    Vannze
    3 years ago

    Well, the original problem seemed to vanish tonight all on its own. EA has not gotten back to me yet.

    I am now facing the issue of almost everything being locked under "customize soldier" as if I was just starting out. More to look into I suppose. At least problem #1 is gone for now.

  • woody357ANW's avatar
    woody357ANW
    Seasoned Ace
    3 years ago

    @Vannze You're not the only to have encountered this problem, I am sure a solution will face up.

  • ZeroWarrior's avatar
    ZeroWarrior
    10 months ago

    SOLVED 😃 😃

    I finally found the solution for me 🥳.  I don't know if it fixes it for your specific case.

    I tried everything (repair game, reinstall game, trying to find the game folders from a backup, ...).  In the end I also started stopping processes and it was the Corsair iCue that was blocking it.

    After I closed it completely ("Quit" in the option menu when opening it from the notification area) I didn't have the problem anymore.  The menu stopped reloading all the time and I could change my settings, etc with ease.  Afterwards I quit the game.  I started iCue again and when opening Battlefield 1 the menu issue didn't re-appear.

    My guess is that Corsair iCue had something in it's profile to have a specific color scheme for Battlefield 1 which blocked the complete UI update.

    Really happy that this is fixed and hope this might also be a solution for you!

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