Problem to send e-mail to accountdisputes@ea.com

Hello, I am trying to send an e-mail to accountdisputes@ea.com but I receive a auto-reply from [edit: email address removed] regarding the late submission of the e-mail. 

In this auto-reply from Postmaster contains:

Delivery is delayed to these recipients or groups:

accountdisputes@ea.com

Subject: Banned/Suspended Account - Battlefield 4 - Khranzys

This message hasn't been delivered yet. Delivery will continue to be attempted.

The server will keep trying to deliver this message for the next 1 days, 19 hours and 59 minutes. You'll be notified if the message can't be delivered by that time.


Final-Recipient: rfc822;accountdisputes@ea.com
Action: delayed
Status: 4.4.7
Diagnostic-Code: smtp;400 4.4.7 Message delayed
Will-Retry-Until: Tue, 17 Dec 2013 07:32:29 -0800

I am trying to send an email to this recipient because my Battlefield 4 account was banned from Battlelog by mistake(really). I talk to the online chat support and the advisor told me that my account was banned by mistake and I had to send an e-mail to accountdisputes to have my account unbanned but I can't send the message.   Can someone help me?

Thank you so much, awaiting.