Product code issue
Hi, where i can find BF1 product code? Its not in e-mail. not in Origin Game Properties!
Forum Discussion
The problem is - i don't have the Product code! It's nowhere, not in order confirmation mail, not in Origin game properties. BF1 is in my game library and i can play. I just want to know where the heck is Product Code? I payed money and bought it, but i can't find the Product code. No one else ever face that problem before? Help will appreciated guys. Sorry for being intrusive...
@Trevoriuz Can you try to clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/ ? After, check the Game Properties for Product Code.
If your Product Code is still not displayed, in that case, you will need to contact EA support as was mentioned by @aT1C
ietxmmyrusEA Staff
Hey @Trevoriuz,
if you purchase the game via Origin, you do get a confirmation email which contains your order number, but no product code. Why? Because it's automatically applied to your account, so you don't need a code.
Where can you find the code? Open the game library. Click on the Battlefield 1 cover. Then click the cogwheel icon and select "Game Properties".
Then you should see the product code straight away.
If you would like to purchase a game as a gift, here's an article on how you do this. You find that option if you go to the store. For Battlefield, if you already own it, it would look like this and show a "purchase as gift" option:
If there's anymore questions, feel free to ask - hope that helps.
- Approved
I attach screenshot's to be clear. As you can see there's no any code or key ☹️
- ietxmmyrus
Hey @Trevoriuz,
that is a rare occasion indeed. Please reach out to an EA Advisor, he should be able to correct this issue - shouldn't be an issue since you purchased the game via Origin. The screenshot clarifies that, so that really does like an issue on our side. Thanks for the screenshot, let me know if your issue could be resolved after contacting an Advisor - cheers.
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