Hey @PegasusR7 @usePowerTools can you take a look on our connective guide too see if there anything that can help you out.
Let me know what you have tried and how it works out!
/Atic
DICE TeamThanks for the details! @usePowerTools Also the photo helps!
Lets see if we can get this sync in another way - can you you move the document folder for BF1 to desktop and then start the game up. (I assume you are on PC).
Could you try to clean boot it's to see if any program or firewall that is interfering with BF1.
/Atic
@EA_Atic Thanks for replying, here's some more info:
Just to summarize:
Skins I have including a highlighted General Liu Rifle skin:
The skins tab completely missing from the Customize soldier menu, also not correctly showing the skin I currently have selected, instead showing default only:
Some extra info showing that I have indeed unlocked every gun:
A picture of all non-Microsoft services:
The one service not showing (since the window can't be resized) is the Steam process. So basically, non MS services are Google, Steam, GOG Galaxy, Origin, Razer (mouse), AMD and PAExec (GPU driver related). I mean, I'm pretty close to clean booting by default. But yes, nothing is interfering with Origin or Battlefield 1 properly communicating. I also completely disabled the firewall to test and it did not help. I wouldn't recommend others doing this, but being that I tend to have safe internet habits, it's a non-starter for me.
Also, I attached my DXdiag, but in my troubleshooting experience of many, many years of playing PC games, I can see that this is not on my end. (I also have the MyMSInfo.txt if needed, but I'm pretty sure it won't reveal anything other than everything is running cleanly on my end.)
Likewise, Battletracker had a popup window stating that DICE has stated there is an issue with servers and some players stats are not properly updating on their site. I can't state anything with respect to the validity of this statement, but it is what it is.
I suppose it's just a waiting game until DICE sort it out. Thanks anyway.
Also, I think it's worth noting that this started right after the "Battlepack Extravaganza" ended. Which is to say, the recent couple weeks where every round ended and you would recieve multiple Battlepacks each time, even an upwards of 10+ per round. From what I've read this tends to happen when BFV gets an update. People have different theories as to when, but basically once in awhile DICE flip whatever switch they flip and we all get a ton of extra Battlepacks. When that ended, when they flipped that switch off again, my profile became bugged.
