PS3 Black screen on startup Naval Strike Map

I was finally able to chat with live support from EA. After describing our problems/the bug, I got the following advice via email. Please do note that even though I followed every single step, it didn't solve it for me but it might work for you so give it a try and report here if it worked or not for you.

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Here are the steps with regards to the issue you're encountering with your console,

1. Please delete game data.
-Navigate to the Game section of the main menu.
-Select Game Data Utility.
-Highlight the game you are troubleshooting and press Triangle.
-Select Delete.
-Restart the console.

2. Please disable the media server connection.
-Navigate to the Settings section of the main menu.
-Select Network Settings.
-Select Media Server Connection.
-Select Disable.
-Restart the console.

3. Next clear temporary files.
-From the Cross Media Bar (PS3 Main Menu), locate the internet browser.
-Once there, select the Internet Browser with X.
-From the internet browser, press the Triangle button to reach the options menu.
-This menu will have multiple options. Please navigate to the Tools section.
-In the Tools section, there are a few items available for deletion near the bottom of this list. 

*All of these options can be deleted without any negative consequences.

Please see the Tool section here and delete the items below.

*Cookies
*Search History
*Cache
*Authentication Information

-Power cycle the PS3 console.
-Try to connect once again if you will still experience the issue.

4. Please check save data for corruption.
-Navigate to the Game section of the main menu.
-Select Save Data Utility.
-Highlight the game you are troubleshooting and press X.
-Scroll through the save data for the game. If any save data is corrupt, this will display as a warning message below the data tile.
-If you locate corrupt save data, highlight it and press Triangle, then select Delete.

5. Lastly, please activate your console via the PSN using the official Playstation instructions. Please refer on the link below, 

http://uk.playstation.com/psn/support/ps3/detail/linked236637/item308379/Activate-Deactivate-your-PS3/


I hope that with these steps, we will be able to resolve the issue. If in case it won't, my apologies. However, you can always contact us back so we can refer your case to the higher support.