Forum Discussion
I was in contact with EA Customer Experience agents again and they told me that they are aware of this bug and their engineers are working on solving it with the next update.
No time given for that and I just hope this info is correct and not just something to calm us down
Just to show how crappy EA customer experience is, after speaking to the last agent via chat I already had the feeling I was being served in Russia (as I saw some Russian message on one screen).
So 5 days ago I got this message from them:
Уважаемый(ая) Eva,
Недавно вы обращались к нам за помощью, однако не оповестили нас о том, была ли проблема решена..
Если вам по-прежнему необходима помощь, войдите в систему и просмотрите детали обращения 12765341.
Мы стремимся к тому, чтобы вы получали максимальное удовольствие от игр EA, поэтому обращайтесь к нам в случае возникновения такой необходимости. Если вы решите не отвечать, ваше обращение будет автоматически закрыто через четыре дня..
Благодарим за обращение в EA!
С уважением,
Отдел по работе с клиентами EA
WTF? Do I speak Russian, did I contact you guys in Russian? No, so why are you responding to me in Russian? Nothing in my profile says I'm Russian.
What's even worse, that agent I spoke with promised me that the ticket would stay open until it's resolved. But EA solves problems by closing trouble tickets automaticalls after one week. That's great, problem sovled or not, when the TT is closed it doesn't exist anymore, right?
EA, you guys are the biggest suckers in the world, stop making games and safe us a lot of grieve, ok?
About Battlefield Franchise Discussion
Recent Discussions
- 2 hours ago
- 3 hours ago